Medical Receptionist - Part-time, Permanent

Scot; Glasgow; Remote; GBP 19,000 - 20,000; Part time

Benefits offered by this job

NHS Pension

Annual leave 5 weeks pro-rata + 10 PH

Job summary

Urban Practice at Carolside Medical Centre in Clarkston is seeking a proactive admin assistant to support the busy practice team. You will greet patients, manage calls, and help keep the service running smoothly.

Experience in GP settings is helpful, but training will be provided. The role offers around 17–17.5 hours weekly with potential extra shifts, and a salary starting at £14.00 per hour during training, rising to £14.71 per hour, plus NHS pension and leave entitlements.

Qualifications

• Experience in GP practice advantageous; however training will be provided.
• Willingness to undertake training and move into this sector.
• Knowledge of Vision Hosted and Docman is advantageous.

Responsibilities

• Provide full admin support to partners, practice manager and team.
• Work in reception, deal with patients in person and by phone, ensuring courteous, confidential service.

Skills

Communication skills

Multitasking

Team player

IT literacy

Attention to detail

Tools

Vision Hosted

Docman

Job description

Carolside Medical Centre,1-2 Carolside Gardens,Busby Road,Clarkston G76 7BX

We are looking for an enthusiastic, proactive, competent and reliable person to join our busy, friendly practice team. You must have the ability to cope with change and work confidently in a fast paced environment whilst multitasking and using your own initiative. Our ideal candidate will be an excellent communicator with strong listening skills, a team player, flexible, able to multitask, have good attention to detail and be confident with IT.

You will provide full administration support to the partners, practice manager, and fellow team members to allow the practice to run smoothly at all times. This will include working in reception, dealing with patients in person and by phone and offering an efficient, courteous and confidential service.

Previous experience of working in a GP practice and a knowledge of medical software systems would be advantageous; however we will accept applications from those who would be willing to undertake training and encourage anyone interested in moving into this sector who believe they would be a good fit to apply. We use Vision Hosted and Docman software packages. Knowledge of Vision would be advantageous. We are in the process of changing our digital online triage system which allows patients to communicate with us online.

The successful candidate will be eager to learn and keen to contribute to the full team performance.

The role will have set hours of around 17-17.5 hours per week, the final make up of days and hours will depend on the successful candidates.

The flexibility to cover additional shifts to help with cover would be advantageous. Start date is as soon as possible.

Salary is £14.00 per hour during training, rising to £14.71 per hour. There are additional staff benefits in addition to the salary offered, including the NHS Pension, with employer contributions set at 22.5%. Annual Leave is 5 weeks pro-rata plus 10 Public Holidays.

Closing date is Friday 27th November. Be aware that this advert may be withdrawn before the deadline if the role is filled before this date and so we encourage early applications.

Use of Artificial Intelligence (AI)

Please ensure your application and covering letter are your own work and accurately reflect your skills, experience and suitability for the role. Applications that are clearly generated by AI and do not demonstrate the applicant's own knowledge, writing ability and experience may not be considered for shortlisting.

- Urban Practice