Administrator

NHS; Grantham; Hybrid; GBP 22,000 - 28,000; Part time

Job summary

A healthcare provider in England is looking for a part-time Band 3 Administrator to support their Macmillan Cancer Psychology Service. This role involves scheduling, managing patient records, and general administration tasks. The position offers flexible remote working but requires occasional office attendance in Grantham. Ideal candidates will have good communication skills, administrative experience, and familiarity with data protection. The organization prides itself on high staff morale and providing excellent care to patients.

Benefits

Flexible working options

Training and promotion opportunities

Qualifications

• Previous experience in a general administrative role.
• Ability to manage own activity within responsibility.

Responsibilities

• Support scheduling, handling patient contacts via telephone.
• Maintain patient records accurately and confidentially.
• Assist with data entry and routine audits.

Skills

Excellent accuracy in data input

Competency with MS Excel

Knowledge of Adobe Acrobat

Strong communication skills

Education

GCSE in English (grades A-C or 9-4) or equivalent

ECDL or equivalent including MS Office

An NVQ level 2 or equivalent experience

Job description

Lincolnshire Partnership NHS Foundation Trust

Administrator

The closing date is 23 February 2026

An exciting opportunity has arisen for a motivated and organised Band 3 Administrator to join our Macmillan Cancer Psychology Service in Lincolnshire. This service provides specialist psychological support to adults affected by cancer, including family and carers, both within the community and in hospital. The service consists of qualified Clinical and a Health psychologist who deliver evidence based psychological interventions across the cancer pathway. Effective administration is central to ensuring patients receive timely, high-quality care.

The post holder will largely work remotely, with a requirement to attend the office in Grantham at least one day per month for team meetings and service needs. The role requires a compassionate, organised, and autonomous individual with strong communication skills and the ability to work within a team that support people experiencing distress related to cancer diagnosis, treatment, death and survivorship.

The speciality prides itself as being a close, tight-knit and very positive team to work in where people are very motivated to provide the best service they can using their initiative and love of working with the diverse challenges.

Enquiries to Dr Jennifer Carty, Consultant Clinical Psychologist Email [e-mail] tel. [phone]

Main duties of the job

• Some patient contact is expected via telephone and email. The role will involve supporting scheduling, including booking, rescheduling, and cancellations.
• Managing and maintaining patient records, ensuring accuracy and confidentiality at all times.
• Acting as a point of contact for the service and handling queries sensitively and professionally.
• Assist with data entry, reporting and routine audits.
• Support clinicians with general admin tasks including correspondence and document preparation.

About us

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff.

Friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more.

Job responsibilities

• Gathering appropriate information from a variety of sources to input accurately onto a database.
• Production of basic reports including graphs and tables as directed.
• Communicating sensitively with anyone coming into the department maintaining strict standards of confidentiality.
• General administration duties including answering phone, taking messages, dealing with enquiries, dealing with mail, photocopying, and assisting with the effective dissemination of information as appropriate.
• Typing and producing letters, reports, and emails to an accepted standard of quality and accuracy as required.
• Responsible for making room bookings and maintaining room booking diary.
• Assist in scheduling of appointments and diary management using Microsoft calendar.
• Assist in stock control and electronic ordering of all office equipment and stationery; and the subsequent electronic receipting of all received supplies.
• Assist in the proper functioning, maintenance and fault reporting of central equipment used by the Team, e.g. photocopiers, printers, computers etc.
• Record all data using the appropriate information system or manually where required including data entry, word processing, scanning of documents for e-noting and storage.
• Comply with and carry out safe practice in accordance with Trust policies and procedures, appropriate Codes of Conduct, the Mental Health Act (1983) and other relevant national and local guidance.
• Filing, including use of Share Point system for storing, retrieving and filing information.
• Assisting colleagues in setting up LIVE meeting to conduct remote meetings throughout the Organisation.
• Supporting the Trust’s vision to become paperless and encourage Manager to do the same.
• Take key responsibility for the smooth running, coordination and management of Outpatients Clinics. Ensure that service users and visitors to the Macmillan Cancer Psychology Service Lincolnshire are dealt with in an efficient and friendly manner.

Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected.

Qualifications

• GCSE in English, grades A-C or 9-4 or level 2 Literacy or equivalent;
• ECDL or equivalent including basic knowledge of all MS Office packages including Word, Excel and Outlook.
• An NVQ level 2 or working towards this currently or equivalent experience.

Experience

• Relevant experience of working in a general administrative background.

Skills

• Understands Code of Conduct in relation to Data Protection and Information Governance.
• Organise and plan straightforward activities relating to own workload on a day to day basis, some ongoing, adjusting own workload in response to prevailing circumstances.
• Managing own activity within sphere of responsibility.
• Ability to accurately input confidential data onto a database.
• Excellent accuracy - inputting data on bespoke electronic patient records and Excel Database.
• Competency with MS Excel.
• Knowledge of Adobe Acrobat.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Lincolnshire Partnership NHS Foundation Trust

Part-time, Flexible working, Home or remote working