Administrator

Confidential; Dundee; On-site; GBP 17,000 - 22,000; Full time

Job summary

Adecco is assisting a busy automotive business in Dundee to recruit an Admin Assistant on an initial 6-month temporary contract with the potential to become permanent. The role involves supporting day-to-day office operations and delivering professional customer service.

You will handle front-of-house duties, answer calls, schedule appointments, maintain records, process payments, and liaise with suppliers.

Qualifications

• Previous experience in an administrative role.
• Excellent telephone manner and customer service skills.
• Strong attention to detail and accuracy.
• Ability to prioritise workload effectively in a fast-paced environment.
• Good organisational and time management skills.
• Strong IT skills, including Microsoft Office applications.
• Good verbal and written communication skills.
• Reliable and professional approach to work.

Responsibilities

• Answer incoming calls and respond to customer enquiries in a professional manner.
• Welcome customers and provide excellent front-of-house service.
• Schedule appointments and manage daily diaries.
• Provide customers with updates regarding bookings, quotations and completion times.
• Maintain accurate customer records, job sheets and invoices.
• Process payments and assist with basic cash handling duties.
• Support the ordering of parts and monitor delivery schedules.
• Maintain organised filing and administrative systems.
• Liaise with suppliers, insurers and external partners.
• Support management with general administrative and office duties.
• Ensure reception and office areas remain organised and professional.

Skills

Administrative experience

Telephone etiquette

Attention to detail

Time management

Microsoft Office

Verbal communication

Tools

Microsoft Office

Job description

Admin Assistant

Location: Dundee, DD2
Pay Rate: 14.00 per hour
Hours: 35 hours per week, Monday to Friday, 9:00am to 5:00pm (1-hour unpaid lunch)
Contract: Temporary for 6 months, with the opportunity to become permanent

Admin Assistant - Dundee

Our client is a busy, well-established automotive business with a strong reputation for delivering excellent service to customers. They are currently seeking an organised and customer-focused Admin Assistant to join their team on an initial 6-month temporary contract, with the potential for a permanent position.

This is an excellent opportunity for an experienced administrator who enjoys a varied role, has strong communication skills and can confidently manage multiple tasks within a busy office environment.

The Role

As Admin Assistant, you will play a key role in supporting the day-to-day operations of the business, ensuring customers receive a professional service while maintaining accurate administrative records.

Key Responsibilities

• - Answer incoming telephone calls and respond to customer enquiries in a professional manner.
• - Welcome customers and provide excellent front-of-house service.
• - Schedule appointments and manage daily diaries.
• - Provide customers with updates regarding bookings, quotations and completion times.
• - Maintain accurate customer records, job sheets and invoices.
• - Process payments and assist with basic cash handling duties.
• - Support the ordering of parts and monitor delivery schedules.
• - Maintain organised filing and administrative systems.
• - Liaise with suppliers, insurers and external partners.
• - Support management with general administrative and office duties.
• - Ensure reception and office areas remain organised and professional.
• - Carry out any additional duties required to support the smooth running of the business.

Candidate Requirements

• - Previous experience in an administrative role.
• - Excellent telephone manner and customer service skills.
• - Strong attention to detail and accuracy.
• - Ability to prioritise workload effectively in a fast-paced environment.
• - Proactive approach with the ability to use initiative.
• - Good organisational and time management skills.
• - Strong IT skills, including Microsoft Office applications.
• - Good verbal and written communication skills.
• - Reliable and professional approach to work.

Desirable Experience

• - Previous garage, workshop or automotive administration experience.
• - Reception or front-of-house experience.
• - Experience managing bookings and appointments.
• - Experience maintaining customer records and processing invoices.

What's on Offer?

• - 14.00 per hour.
• - Monday to Friday working pattern.
• - No weekend work.
• - 35-hour working week.
• - Supportive and friendly working environment.
• - Opportunity to secure a permanent position following the initial temporary contract.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.