Administrator

Berry Recruitment Group; Glasgow; On-site; GBP 36,066,000 - 40,116,000; Full time

Benefits offered by this job

33 days annual leave including bank/HD

On-site role

Job summary

Berry Recruitment in Glasgow is seeking strong Administrators for a 12-month contract in the City Centre. The role is fully on-site with no hybrid options, offering 37.5 hours per week across a 7am–7pm window and pay of £13.45 per hour. Full SC clearance is required prior to start.

Key duties include processing work in accordance with procedures, managing queries, scheduling tasks, and liaising with internal and external clients. 33 days of annual leave (including bank holidays) are provided.

Qualifications

• Strong administration background.
• Attention to detail and accuracy.
• Able to work in a team or structured environment.
• Articulate and maintain good relationships with colleagues and clients.
• Excellent communicator with clear written and spoken English.
• Flexible and committed team player.
• Assimilates and applies policies and procedures consistently.
• Accurate and timely delivery of tasks.
• Financial administration experience will be beneficial.

Responsibilities

• Process work in line with procedures, scripts, and business rules, including calls, emails, and processing transactions.
• Learn procedures and parameters to produce quality output.
• Process work to the defined level of quality.
• Resolve queries and log escalations to team leaders/managers when needed.
• Schedule and prioritise allocated work daily.
• Distribute information to team members or other groups as required.
• Identify and suggest areas for improvement.
• Maintain and update information on databases or manually.
• Support line management with additional admin tasks.

Skills

Strong administration background

Attention to detail

Teamwork

Relationship building

Excellent communicator

Flexibility

Policy compliance

Accurate task delivery

Financial administration (beneficial)

Job description

Berry Recruitment is out looking for strong Administrators in Glasgow.

This is an exciting opportunity to work with a well established company based in the City Centre in Glasgow.

Contract

12 Months Contract with possibility to be extended.

Pay £13.45 an hour

33 Days Annual Leave including bank holidays

Monday to Friday - Flexible hours 7am - 7pm - Total 37.5hrs a week

Fully on site - no hybrid work available

Full SC Clearance will be required prior to a start date

Duties

• Process work in line with agreed procedures, business rules or scripts - Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions.


• Learn the procedures and understand parameters of producing a quality output.


• Process work to the defined level of quality.


• Resolve queries, elevate as necessary (i.e. a team leader/manager/other group), and log if appropriate.


• To schedule and prioritise allocated work on a daily basis.


• Distribute information and when required, work to the other team members or groups.


• Identify and suggest areas of improvement.


• Maintain and update information held on a data base or manually.


• Support line management on any additional admin when required.


• Liaise with internal/external clients.


• Print/post data/reports/invoices daily.


• Maintain records for audit purposes.


• Ensure deadlines are met.


• Processing work in line with scheme rules

Essential Skills

• Strong Administration background


• Attention to detail


• Able to work in a team or other structured environment


• Articulate and able to maintain good relationships with colleagues and clients


• Excellent communicator


• Effective team player, who constantly displays commitment and flexibility


• Assimilates and applies policies and procedures consistently


• Accurate and timely delivery of tasks


• Financial Administration experience will be beneficial

We are committed to fair and inclusive recruitment. All applicants will be considered on the basis of their skills, experience, qualifications and ability to perform the role, and no applicant will be treated less favourably because of a protected characteristic under the Equality Act 2010