Administrator

SeeMeHired.com; Bangor; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Private health care

Career development opportunities

Bonus scheme

Job summary

Caremark in Bangor, United Kingdom, is seeking an Administrator to provide comprehensive office support and to ensure smooth day-to-day operations. The role includes handling documentation, coordinating schedules, and serving as the first point of contact for clients and caregivers.

The position is a temporary full-time role (Mon-Fri 9:00–17:30), with one Saturday or Sunday rotation every other weekend. Strong organisational and communication skills are essential.

Qualifications

• Previous administrative experience is desirable, preferably in a healthcare or domiciliary care setting.

Responsibilities

• General Administration: Answer and direct phone calls, emails, and inquiries.
• Scheduling and Coordination: Assist in scheduling client visits and staff rotas.
• Compliance and Documentation: Ensure all client care plans and documentation are complete and compliant.
• Customer Service: Provide a friendly and professional first point of contact for clients and visitors.
• Office Management: Order and maintain office supplies, manage mail, organise meetings and events.

Skills

Organisational skills

Verbal communication

Written communication

MS Office

Multitasking

Attention to detail

Professional demeanor

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Administrator

JOIN OUR AWARD WINNING TEAM THIS YEAR!

EMPLOYER OF THE YEAR WINNER 2022, 2023 & 2024

UK NO.1 THREE TIME WINNER

We are a compassionate and professional domiciliary care company dedicated to providing high-quality care and support to individuals in their own homes. Our team is committed to enhancing the lives of our clients while maintaining a strong foundation of operational excellence. We are looking for a Care Coordinator Assistant to join our team and play a vital role in ensuring the smooth running of our office.

About the role

Role Overview:

The Administrator will provide comprehensive administrative support to the office team, ensuring the efficient operation of the day-to-day activities. You will play a key role in managing documentation, supporting with the coordination of schedules, and acting as the first point of contact for clients, caregivers, and other stakeholders.

We are recruiting for 1 temporary full time Administrator (Maternity Cover) mon-fri 9am-5.30pm (one day every other weekend sat or sun)

Key Responsibilities:

General Administration:

• Answer and direct phone calls, emails, and inquiries.
• Maintain accurate and up-to-date records, including client and staff files.
• Prepare, organise, and distribute documents, reports, and correspondence.

Scheduling and Coordination:

• Assist in scheduling client visits and staff rotas.
• Ensure all changes to schedules are promptly communicated to caregivers and clients.
• Monitor and manage staff availability, leave requests, and sickness records.

Compliance and Documentation:

• Ensure all client care plans and documentation are complete and compliant with company policies and regulatory standards.
• Assist with audits and inspections.

Customer Service:

• Provide a friendly and professional first point of contact for clients and visitors.
• Handle queries and concerns with sensitivity and efficiency.
• Follow up on client feedback to ensure satisfaction.

Office Management:

• Order and maintain office supplies.
• Manage incoming and outgoing mail.
• Support management in organising meetings and events.

Key Skills and Competencies:

• Strong organisational and time management skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to multitask and prioritise workload effectively.
• Attention to detail and accuracy.
• Professional and approachable demeanour.

Requirements:

• Previous administrative experience is desirable, preferably in a healthcare or domiciliary care setting.
• Knowledge of the domiciliary care sector and related regulations is an advantage.
• A proactive attitude and ability to work independently.
• Eligibility to work in the UK (or relevant country).

What We Offer:

• Competitive salary and benefits.
• Opportunities for career growth and professional development.
• A supportive and inclusive work environment.
• The chance to make a meaningful impact in the lives of others
• Private health care
• Bonus schem

About the company

Whether you’re looking to provide excellent home care with a cheery smile, or to receive it, Caremark is here to help.

Required Criteria

• A proactive attitude and ability to work independently.
• Eligibility to work in the UK
• Previous administrative experience, preferably in a healthcare or domiciliary care setting.
• good problem solving skills
• a process driven approach to work

Desired Criteria

Skills you'll need