Home Administration - FH

Curaa Group; Hatching Green; On-site; GBP 21,000 - 28,000; Full time

Job summary

Curaa Group is seeking a proactive Home Administrator to support the home operations with a focus on admin, payroll coordination, and HR liaison. The role includes managing staff timesheets, filing systems, and payroll tasks, while ensuring resident administration and records are accurately maintained.

You will work closely with the resident manager to boost occupancy, handle supplier invoices, and support internal meetings.

Qualifications

• Experience in office admin and clerical tasks.
• Ability to manage staff timesheets and payroll references.
• Experience with Xero or payroll software is a plus.
• Strong written and verbal communication skills.

Responsibilities

• Organise office operations and procedures and maintain filing systems.
• Review and approve staff timesheets and manage HR liaison for staffing.
• Ensure accurate payroll coordination with finance and payroll bureaus.
• Create and maintain staff and resident files and contracts.
• Maintain staff training records and monitor annual leave and absence.
• Assist with occupancy management and showarounds for potential residents.
• Verify supplier invoices and reconcile agency invoices.
• Manage petty cash and payroll-related payments.
• Support meetings and record meeting minutes.
• Handle internal and external queries and maintain policies.
• Book medical appointments and manage staff diaries.
• Provide front-line contact via phone/email to residents and visitors.
• Proficiency in MS Teams and other Microsoft apps.
• Support Managers with admin duties as required.

Skills

Office administration

Staff scheduling

Payroll coordination

MS Teams proficiency

Communication skills

Tools

Xero

Microsoft Teams

Job description

Home Administrator - 4 to 5 days in the Home.

Who are we:

Curaa is a family-run, community-driven care provider with award-winning homes and a compassionate team that provides person-centred care. Having launched in 2019, Curaa has grown its footprint across the South and Southwest of England and plans to continue this journey in the future.

Our commitment to excellence is driven by our core values of respect, integrity, community, and learning.

Respect: At Curaa, we believe in treating everyone with dignity and respect. We value diverse perspectives and foster an inclusive environment where every team member feels valued and heard.

Integrity: Our commitment to ethical practices ensures that we build trust with our residents, partners, and each other. We do what is right, especially when no one is watching.

Community: We support each other and work together to achieve common goals. Our sense of community extends beyond our office walls, as we actively engage and contribute to the broader society.

Learning: By fostering a culture of learning, we ensure that our team remains innovative and adaptable in a constantly evolving world.

The successful applicant will:

Organise office operations and procedures, control and deal with all correspondence, design and maintain filing systems, review and approve supply requisitions, and assign and monitor various other clerical functions.

Approve staff timesheet/shifts, make DBS checks and procure references for new staff. Also work closely with HR to ensure timely and efficient staffing of the home at all times

Make sure staff get paid accurately by working closely with the finance team and our payroll bureaus

Create and maintain all staff and resident files including contracts, pre-admission, admission and departure documents

Help make sure that the staff training matrix is maintained and record and monitor staff annual leave and sickness etc

Help the resident manager boost and maintain occupancy by following up and monitoring any enquiries for potential new residents as well as doing show arounds if needed

Ensure orders received from suppliers are actually received and correct – also verify any agency invoices against actual shifts worked

Manage petty cash in excel and deposit cheques if required

Carry out various other financial tasks needed to support our Home – this includes maintenance work on Xero including monthly invoicing, liaising closely with the finance team and payroll bureaus on payroll and supplier payments as well as with Local Authorities, the NHS and resident families

Support internal and external meetings, making sure they run smoothly and that minutes are kept.

Deal with any internal and external queries efficiently and in keeping with policies

Book medical appointments for residents and manage staff diaries.

Be professional, welcome and friendly to visitors and residents and through telephone/email as the first contact for all those to reach out to the home and deal with all kinds of enquires.

Be proficient using Microsoft Teams and other Microsoft apps (Word, Excel etc)

Support the Managers with any other administrative duties required

What we are looking for:

This role is an exciting opportunity for a current Administrator/Bookkeeper looking to develop more managerial skills, or an experienced candidate looking for a return-to-work role. Someone who can deliver a high level of support to the management and care teams ensuring that they can provide exceptional care to all our residents. The ideal candidate will possess excelent organization ability, initiative with a can-do attitude and a sharp skillset for day-to-day problem solving skill. Additionally given the critically central role, they also need to have outstanding verbal and preferably good written communication skills.

Requirements

• Organise office operations and procedures, control and deal with all correspondence, design and maintain filing systems, review and approve supply requisitions, and assign and monitor various other clerical functions.

• Approve staff timesheet/shifts, make DBS checks and procure references for new staff. Also work closely with HR to ensure timely and efficient staffing of the home at all times

• Make sure staff get paid accurately by working closely with the finance team and our payroll bureaus

• Create and maintain all staff and resident files including contracts, pre-admission, admission and departure documents

• Help make sure that the staff training matrix is maintained and record and monitor staff annual leave and sickness etc

• Help the resident manager boost and maintain occupancy by following up and monitoring any enquiries for potential new residents as well as doing show arounds if needed

• Ensure orders received from suppliers are actually received and correct – also verify any agency invoices against actual shifts worked

• Manage petty cash in excel and deposit cheques if required

• Carry out various other financial tasks needed to support our Home – this includes maintenance work on Xero including monthly invoicing, liaising closely with the finance team and payroll bureaus on payroll and supplier payments as well as with Local Authorities, the NHS and resident families

• Support internal and external meetings, making sure they run smoothly and that minutes are kept.

• Deal with any internal and external queries efficiently and in keeping with policies

• Book medical appointments for residents and manage staff diaries.

• Be professional, welcome and friendly to visitors and residents and through telephone/email as the first contact for all those to reach out to the home and deal with all kinds of enquires.

• Be proficient using Microsoft Teams and other Microsoft apps (Word, Excel etc)

• Support the Managers with any other administrative duties required

What we are looking for:

This role is an exciting opportunity for a current Administrator/Bookkeeper looking to develop more managerial skills, or an experienced candidate looking for a return-to-work role. Someone who can deliver a high level of support to the management and care teams ensuring that they can provide exceptional care to all our residents. The ideal candidate will possess excelent organization ability, initiative with a can-do attitude and a sharp skillset for day-to-day problem solving skill. Additionally given the critically central role, they also need to have outstanding verbal and preferably good written communication skills.

Requirements

• Able to plan and prioritise workload.

• Professional in the presentation of self within the workplace.

• Understanding of and committed to equality of opportunity.

• Able to demonstrate track record of organisational improvement.

• Comfortable working in a target driven environment and willing to step outside comfort zone.