Administrative/Text Processing Support Officer

Development Services Group, Inc; Derby; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join Derbyshire Constabulary as an Administrative/Text Processing Support Officer, where you will provide essential support in managing complaints and enquiries. This part-time role involves monitoring communications, preparing documentation, and ensuring a professional service. You'll contribute to community safety through your administrative skills in a supportive environment that values diversity.

Benefits

Rewards and benefits

Qualifications

• Experience managing written communications.
• Recent typing or word processing experience.

Responsibilities

• Monitor the Admin inbox and workflows daily.
• Send out update letters to complainants.
• Obtain information for incident prints and CCTV.

Skills

Written Communication

Typing

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

GCSE English Language Grade C/Level 4

Job description

Administrative/Text Processing Support Officer

Join to apply for the Administrative/Text Processing Support Officer role at Derbyshire Constabulary.

Assist in the recording and updating of complaints and enquiries. As an Administrative/Text Processing Support Officer, you will ensure a professional and efficient service is delivered to members of the Professional Standards Department, members of the public, and outside agencies.

Working within the Complaints section, you will assist in the preparation of files, forms, and documentation related to complaints and associated matters.

What You’ll Be Doing

• Monitor the Admin inbox and workflows daily to handle various enquiries and tasks.
• Send out update, holding, and outcome of enquiry letters to complainants as necessary.
• Obtain information for incident prints, custody records, and CCTV when required.

The Must Haves

• Educated to GCSE English Language Grade C/Level 4 (or equivalent) or have previous experience of managing written communications.
• Recent typing or word processing experience.
• Knowledge of Microsoft packages, e.g., Word, Excel, Outlook.

What’s In It For You

At Derbyshire Constabulary, we aim to create an environment that puts people first, supporting you in all you do. We offer a range of rewards and benefits to all employees.

What’s Next

Please click APPLY to complete your application. We also provide application guidance and details about our recruitment process.

This is a part-time, permanent position located at Denby. Salary will be prorated based on hours worked.

Who We Are

Derbyshire Constabulary’s policing isn’t just about patrolling streets. Our dedicated support staff work behind the scenes, contributing to community safety. We value diversity and inclusion, encouraging applications from underrepresented and neurodiverse backgrounds to reflect the communities we serve.