Administrative Support Officer

OPUS PEOPLE SOLUTIONS GROUP LIMITED; Ipswich; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency in the United Kingdom is seeking an experienced Administrative Support Officer for a 6-month contract in Ipswich. The role involves providing essential administrative support, managing customer enquiries, and ensuring compliance with regulations. Candidates should have strong organizational and communication skills, along with excellent attention to detail. The position requires working 37 hours per week, with a minimum of 2 days needed onsite.

Qualifications

• Proven experience as an administrative support officer or similar role.
• Strong understanding of GDPR compliance and council policies.
• Ability to work independently and as part of a team.

Responsibilities

• Responding to customer enquiries and booking appointments.
• Administering tenancy changes and maintaining tenant records.
• Supporting financial processes such as invoicing.

Skills

Customer service skills

Organizational skills

Communication skills

Attention to detail

Job description

Administrative Support Officer

Pay: £14.40 per hour, 37 hours per week, Mon‑Fri

Location: Ipswich, IP1, minimum of 2 days in the office

Length: 6 months

Opus People Solutions are recruiting on behalf of Babergh and Mid Suffolk District Councils for an experienced Administrative Support Officer to join their Tenancy Services. In this vital role, you will provide comprehensive administrative and technical support, helping to ensure smooth delivery service and high levels of customer satisfaction.

As Administrative Support Officer your typical duties would be :

• Responding to and redirecting customer enquiries, booking appointments, and producing written communications.
• Administering tenancy changes and maintaining accurate tenant records.
• Supporting financial processes including direct debits, refunds, and invoice management.
• Collaborating with internal and external stakeholders on projects and casework.
• Promoting tenant engagement and supporting equality and diversity initiatives.
• Ensuring compliance with GDPR, health and safety, and council policies.

We are looking for an experienced Administrative Support Officer who have demonstrable experience of carrying ...