Administrative Support Apprentice: Candidate & CRM

Nottingham College; Nottingham; On-site; GBP 22,000 - 26,000; Full time

Job summary

Nottingham College is seeking an administrator to support day-to-day operations across candidate management, invoicing and client communications. The role involves handling inbound calls, updating CRM records, and processing CVs and references using templated processes.

You will also assist with booking confirmations and Terms of Business communications. The ideal candidate will be diligent, able to manage multiple admin tasks efficiently, and comfortable using AI-assisted tools to produce CVs

Responsibilities

• Answer inbound phone calls and log call notes on CRM
• Part-completing candidate application forms from CV details in advance of consultant appointments
• Respond to email inbox and forward general enquiries from candidates
• Fill in reference request forms and send references using templates
• File candidate applications alphabetically and update CRM statuses
• Update candidate personal and job details on CRM
• Operate the online DigiSigner to send forms and save returned forms
• General office errands and ad hoc admin tasks
• Chase missing references
• Support consultants to produce CVs from AI templates and check quality
• Produce booking confirmations through CRM
• Email Terms of Business to clients using templates

Job description

Nottingham College is seeking an administrator to support day-to-day operations across candidate management, invoicing and client communications. The role involves handling inbound calls, updating CRM records, and processing CVs and references using templated processes.

You will also assist with booking confirmations and Terms of Business communications. The ideal candidate will be diligent, able to manage multiple admin tasks efficiently, and comfortable using AI-assisted tools to produce CVs