Business Admin Apprentice — Front Desk & Operations

Nottingham College; East Midlands; On-site; GBP 12,000 - 16,000; Full time

Job summary

Nottingham College is seeking an Administration Apprentice to join the team, providing support to colleagues across departments. You will welcome patients, manage appointment diaries, handle payments, and prepare records and documents with accuracy and timeliness.

You will use Microsoft Excel and Word, input data for forecasting and planning, and assist with invoicing and KPI reporting, helping ensure smooth daily operations and prioritised task completion.

Responsibilities

• Welcoming patients in a friendly and professional manner – reception is the first point of contact
• Manage practice diary, administering appointment details
• Taking payments, correct balancing of patient accounts
• Answer email enquiries in a professional and timely manner
• Use of Microsoft packages such as Excel and Word (or equivalent)
• Accurate and efficient data inputting – including financial forecasting and patient planning
• Produce accurate records and documents including emails, invoicing and KPIs
• Prioritising tasks and completing in a timely manner
• Supporting team members to complete tasks from all departments within the business
• Talking to dental laboratories/other suppliers to ensure the smooth running of the practice
• Manage priorities and tasks

Tools

Microsoft Excel

Microsoft Word

Job description

Nottingham College is seeking an Administration Apprentice to join the team, providing support to colleagues across departments. You will welcome patients, manage appointment diaries, handle payments, and prepare records and documents with accuracy and timeliness.

You will use Microsoft Excel and Word, input data for forecasting and planning, and assist with invoicing and KPI reporting, helping ensure smooth daily operations and prioritised task completion.