Administrative Specialist – Customer & Operations

CHUBB FRANCE; Lancashire; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

25 days holiday

Company Pension (5% matched)

Free Onsite Parking

Liftshare Community

Cycle to Work Scheme

Employee Referral Scheme (£1000)

Life Assurance (4 x Basic Salary)

Central Benefits Platform

Free Mortgage Advice

Bravo scheme

Online GP

Health & Wellbeing Resources

Job summary

Chubb Fire and Security in Blackburn is seeking experienced Administrators to join a high performing team on a permanent, full-time basis.

Join a team that protects our world with a strong people-first culture. You will log transactions, input timesheets, order PPE for engineers, and help maintain accurate records while supporting customer and engineer interactions. Working hours are 37.5 per week, Monday to Friday, fully office-based.

Qualifications

• Ideal candidate will have previous demonstrated experience in an administrative or customer service focused role.
• Proven ability to log and process transactions accurately and on time.
• Strong IT skills and proficiency with Microsoft Office suite.

Responsibilities

• Ensure all transactions are logged accurately and in a timely manner and highlight outstanding requirements.
• Input engineer timesheet information on a weekly basis in line with set timescales and processes.
• Ordering of uniforms and PPE for Engineers, in line with procedures.
• Assist with production of engineer routine maintenance lists, cancelled jobs, logs and progress reports.
• Monitor unbilled work orders to meet SLA.
• Follow supply-chain processes and ensure equipment is ordered, delivered and logged; highlight outstanding requirements.
• Take calls from Engineers, Customers and Colleagues and assist in resolving issues.
• Maintain customer job files with complete information in hard and electronic formats.

Skills

Administrative experience

Customer service

Attention to detail

Strong communication

Team player

Tools

Microsoft Word

Excel

PowerPoint

Job description

Chubb Fire and Security in Blackburn is seeking experienced Administrators to join a high performing team on a permanent, full-time basis.

Join a team that protects our world with a strong people-first culture. You will log transactions, input timesheets, order PPE for engineers, and help maintain accurate records while supporting customer and engineer interactions. Working hours are 37.5 per week, Monday to Friday, fully office-based.