Senior Administrator (Hybrid) — People-First Operations & Travel

Chubb Fire & Security Group; Blackburn; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

25 days holiday

Company Pension (5% matched)

Free onsite parking

Liftshare app

Cycle to Work Scheme

Employee Referral Scheme (£1000)

Life Assurance (4 x Basic Salary)

Discount platform

Free Mortgage Advice

Bravo scheme

Online GP

Health & Wellbeing Resources

Job summary

Chubb Fire and Security, part of the APi group, is seeking a Senior Administrator to join the customer experience team in Blackburn. The role focuses on proactive administrative support, travel and diary coordination, and process improvements to help the Team Manager deliver strategic priorities.

We offer a people-first culture with generous benefits including 25 days holiday, pension, onsite parking and well-being resources.

Qualifications

• Experience in administrative, coordination or office support roles.
• Strong attention to detail with bookings, rotas and records.
• Experience administering ECS cards or other industry schemes.
• Familiarity with omnichannel customer contact platforms (Genesys Cloud) is a plus.

Responsibilities

• Travel and diary coordination.
• Purchase requisitions and supplier administration.
• Events and meeting coordination.
• On-call rota administration.
• General team and office administration.
• Customer contact and digital ways of working.
• ECS card applications and compliance support.

Skills

Administrative skills

Coordination

Office administration

Attention to detail

Customer contact experience

Tools

Genesys Cloud

ECS card administration

Job description

Chubb Fire and Security, part of the APi group, is seeking a Senior Administrator to join the customer experience team in Blackburn. The role focuses on proactive administrative support, travel and diary coordination, and process improvements to help the Team Manager deliver strategic priorities.

We offer a people-first culture with generous benefits including 25 days holiday, pension, onsite parking and well-being resources.