ADMINISTRATIVE COORD II (Patient Safety & Quality)

Johns Hopkins All Children's Hospital; Tendring; On-site; GBP 19,000 - 30,000; Full time

Job summary

Johns Hopkins All Children's Hospital is seeking an Administrative Coordinator II to manage department projects, data collection, schedules and reports. The role provides administrative support and office management to enable efficient operations across programs and initiatives.

Responsibilities include data gathering from department heads, coordinating meetings, handling mail and deliveries, operating standard office equipment, and serving as receptionist as needed.

Qualifications

• High school diploma required.
• Proficient with Microsoft Office Suite; familiar with databases and spreadsheets; knowledge of customer service protocols.
• Strong interpersonal skills to interact with Hospital administration, staff, patients and families, and to handle confidential information.
• Ability to plan, organize, complete and manage programs efficiently; strong organizational skills to prioritize multiple tasks and meet deadlines.
• Three years of experience as an Admin Coord.

Responsibilities

• Collects and organizes specified data from various sources, including departmental heads and subject matter experts, budgetary documentation, and other resources.
• Identifies potential strategies and offers suggestions to resolve issues identified by data analysis.
• Performs clerical duties including typing, filing, and completion of simple forms.
• Coordinates and plans meetings.
• Receives mail, documents, packages, and courier deliveries and distributes items.
• Operates office machines including copiers, scanners, phone and voicemail systems, PCs, and other standard office equipment.
• May serve as the receptionist for the office, greeting visitors and applicants.
• Answers phones, directs calls to appropriate individuals, and prepares messages.
• Develops office procedures to ensure efficient and timely operations.
• Connects teams and departments by providing communication, setting up presentations and supporting department initiatives.

Skills

Interpersonal skills

Problem solving

Attention to detail

Planning & organizing

Time management

Discrepancy resolution

Education

High school diploma

Tools

Microsoft Office Suite

Databases

Spreadsheets

Job description

Hours: Monday-Friday 8am-4pm

The Administrative Coordinator II is responsible for managing and coordinating a variety of department projects, activities, reports, schedules, collection and management of data for projects and work in progress. This position provides administrative support and perform general office management duties necessary in the efficient operation of an office or program, and department projects and strategies. The main responsibilities include:

• Collects and organizes specified data from various sources, which may include departmental heads and subject matter experts, budgetary documentation, and other appropriate resources.
• Identifies potential strategies and offers suggestions to resolve issues identified by data analysis.
• Performs clerical duties including typing, filing, and completion of simple forms.
• Coordinates and plans meetings
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Operates office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.
• May serve as the receptionist for the office, greeting visitors and applicants.
• Answers phones, directs calls to appropriate individuals, and prepares messages.
• Develops office procedures to ensure efficient and timely operations.
• Connects teams and departments by providing communication, setting up presentations and supporting department initiatives.

Competencies

Education: High school diploma.

Hours: Monday-Friday 8am-4pm

The Administrative Coordinator II is responsible for managing and coordinating a variety of department projects, activities, reports, schedules, collection and management of data for projects and work in progress. This position provides administrative support and perform general office management duties necessary in the efficient operation of an office or program, and department projects and strategies. The main responsibilities include:

• Collects and organizes specified data from various sources, which may include departmental heads and subject matter experts, budgetary documentation, and other appropriate resources.
• Identifies potential strategies and offers suggestions to resolve issues identified by data analysis.
• Performs clerical duties including typing, filing, and completion of simple forms.
• Coordinates and plans meetings
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Operates office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.
• May serve as the receptionist for the office, greeting visitors and applicants.
• Answers phones, directs calls to appropriate individuals, and prepares messages.
• Develops office procedures to ensure efficient and timely operations.
• Connects teams and departments by providing communication, setting up presentations and supporting department initiatives.

Competencies

Education: High school diploma.

Knowledge: Proficient with Microsoft Office Suite. Familiar with databases and spreadsheets. Knowledge of customer service protocols.

Skills: Strong interpersonal skills are required to interact with Hospital administration, staff, patients and families, as well as to handle confidential and sensitive information. Demonstrated ability to identify, analyze and solve problems. c. Strong attention to detail to ensure accuracy in documentation and task execution d. Ability to plan, organize, complete and manage programs in the most efficient manner. e. Strong organizational skills to prioritize multiple tasks and manage deadlines f. Ability to identify and rectify discrepancies before they escalated, thereby maintaining the integrity and efficiency of administrative processes. Required Licensure, Certification: None

Work Experience: Three (3) years of experience as an Admin Coord.

Salary Range:

Minimum 17.97/hour - Maximum 28.74/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.