Administrative Assistant

Dorset HealthCare; Weymouth; On-site; GBP 9,000 - 13,000; Part time

Job summary

The Dorset Pain Management Service is seeking an experienced Administrator to join our team on a part-time, 15 hours per week role. The successful candidate will interact with patients face to face and by telephone, coordinating administrative tasks across the service.

You will work across county locations, using SystmOne and Microsoft Office, and you will be required to obtain a Standard DBS check; visa sponsorship is not available.

Qualifications

• Excellent communication skills for face-to-face and telephone interactions.
• Ability to maintain accurate patient records using SystmOne.
• Experience in administrative tasks and meetings coordination.

Responsibilities

• Build key relationships with Administrative staff, clinical staff and external organisations.
• Maintain accurate records of patients’ personal data via SystmOne.
• Attend administrative meetings or service meetings as required.
• Use Microsoft Office packages such as Word, Excel, PowerPoint and Publisher.

Skills

Communication skills

Record-keeping

Tools

SystmOne

Microsoft Office

Job description

We are looking for an experienced Administrator to join the Dorset Pain Management Service. The successful candidate will have excellent communication skills to deal with patients both face to face and via the telephone.

The Dorset Pain Management Service is a vibrant service, consisting of an inter-professional team working pan-Dorset. We offer individual interventions and group programmes in various locations county wide; these are delivered by two teams across the county. The staff mix includes pain consultants, psychologists, specialist physiotherapists, pain and mental health nurses and occupational therapists, therapy assistants, trainees from various departments and our hardworking admin support team.

This is a job share / part time role, being 15 hours per week. The post holder may be required to work flexibly to meet the needs of the service.

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

Employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.

Main duties of the job

• To build key relationships with Administrative staff, clinical staff and others from public organisations such as GP practices, and members of the public.
• To maintain accurate records of patients personal data via SystmOne.
• To attend any administrative meetings or service meetings as required.
• To use Microsoft Office packages such as Word, Excel, PowerPoint and Publisher.

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined‑up healthcare services. We're a dynamic, forward‑looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000‑strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.