Administrative Assistant

Chichester College Group; Northgate; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Local Government Pension Scheme

25 days annual leave

Discount schemes

Employee Assistance Programme

Enhanced family-friendly policies

Continuous professional development

Job summary

Chichester College Group Crawley is seeking an Administrative Assistant to join the Student Services Team on a part-time, term-time basis. You will provide an efficient admin service, manage diaries, respond to student and parent enquiries, and uphold confidentiality and data protection.

You will bring proven administrative experience, strong GCSE English/Maths, and excellent MS Office skills. The role offers a supportive team and opportunities to contribute to the learner journey.

Qualifications

• Experience in an administrative role.
• Customer-focused environment experience.
• Advanced knowledge of Microsoft Office including Word, Excel and Outlook.
• GCSE English and Maths at grade C/4 or above.

Responsibilities

• Provide an efficient administrative service for the Student Services Team.
• Maintain diaries, databases, records and reports.
• Deliver high-quality support with confidentiality and data protection compliance.
• Prepare and issue documentation to support department operations.

Skills

Administrative experience

Customer-focused

Communication skills

Office software proficiency

Education

GCSE English and Maths (Grade C/4+)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

An exciting opportunity has arisen to join our Student Services Team at Crawley.

This role will have a key focus on providing administrative support to the team, helping them meet the needs of our customers. You will be proactive in responding to student and parent enquiries, able to work effectively under pressure, and responsive to both customer and team requirements.

You will have excellent communication skills and a proven track record of building positive relationships with students, parents, managers, and external stakeholders.

You will also support the wider Student Services Team with activities that promote the Group and enhance the learner journey.

If you feel you have the skills, experience, and attributes to succeed in this role, we look forward to receiving your application.

As our Administrative Assistant, you will:

• Provide an efficient and effective administrative service for the Student Services Team, handling enquiries from staff, students, and key stakeholders, including schools, members of the public, and external agencies. Maintain diaries, databases, records, and reports.
• Deliver high-quality support to staff and students, ensuring excellent customer service, confidentiality, and compliance with data protection requirements.
• Prepare and issue documentation and correspondence to support the department's operations, ensuring information is accurate and communicated in a timely manner.

What we can offer you in this role:

• Part time, Term time only
• Working with a positive team
• Supporting young people
• Every day is different

What you will bring to the role:

• Experience working within an administrative role
• Experience working within a customer focused environment
• Advanced knowledge of Microsoft Office applications, including Word, Excel and Outlook
• GCSE (or equivalent) in English and Maths at grade C/4 or above

Our Staff Benefits - see attached job pack for further information.

• Local Government Pension Scheme, with the Group contributing 15% of your actual pensionable pay.
• 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement.
• Access to a range of discount schemes including shopping, restaurants, gym, travel, cinema and onsite facilities.
• Employee Assistance Programme.
• Enhanced family friendly policies including enhanced maternity, paternity and adoption leave.
• Continuous professional development opportunities.

For an informal discussion about this role, please contact Lauren Bailey (Student Support Manager) at [e-mail]