Administrative Assistant

Chichester College; Hessle; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

Pension scheme

Annual leave 25–28 days

Employee assistance programme

Discount schemes

Onsite facilities

CPD opportunities

Job summary

Chichester College is seeking an Administrative Assistant to join the Student Services Team in Crawley. The role focuses on delivering efficient administrative support, handling enquiries from staff, students and external stakeholders, and maintaining essential records and reports.

You will contribute to a high standard of customer service, confidentiality and data protection compliance, while providing timely documentation to aid departmental operations.

Qualifications

• Excellent communication and customer service abilities are essential.
• Proven ability to handle confidential information and data protection.
• Experience in administrative roles and using MS Office is preferred.

Responsibilities

• Provide an efficient administrative service to the Student Services Team, managing enquiries from staff, students and external stakeholders.
• Maintain diaries, databases, records and reports, ensuring accuracy and timeliness.
• Prepare and issue documentation to support departmental operations and communications.

Skills

Communication skills

Customer service

Attention to detail

Education

GCSE English & Maths (C/4+)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

An exciting opportunity has arisen to join our Student Services Team at Crawley. This role will have a key focus on providing administrative support to the team, helping them meet the needs of our customers. You will be proactive in responding to student and parent enquiries, able to work effectively under pressure, and responsive to both customer and team requirements. You will have excellent communication skills and a proven track record of building positive relationships with students, parents, managers, and external stakeholders. You will also support the wider Student Services Team with activities that promote the Group and enhance the learner journey. If you feel you have the skills, experience, and attributes to succeed in this role, we look forward to receiving your application. As our Administrative Assistant, you will:

• Provide an efficient and effective administrative service for the Student Services Team, handling enquiries from staff, students, and key stakeholders, including schools, members of the public, and external agencies. Maintain diaries, databases, records, and reports.
• Deliver high-quality support to staff and students, ensuring excellent customer service, confidentiality, and compliance with data protection requirements.
• Prepare and issue documentation and correspondence to support the department's operations, ensuring information is accurate and communicated in a timely manner.

What we can offer you in this role:

• Part time, Term time only
• Working with a positive team
• Supporting young people
• Experience working within an administrative role
• Experience working within a customer focused environment
• Advanced knowledge of Microsoft Office applications, including Word, Excel and Outlook
• GCSE (or equivalent) in English and Maths at grade C/4 or above
• Local Government Pension Scheme, with the Group contributing 15% of your actual pensionable pay.
• 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement.
• Access to a range of discount schemes including shopping, restaurants, gym, travel, cinema and onsite facilities.
• Employee Assistance Programme.
• Enhanced family friendly policies including enhanced maternity, paternity and adoption leave.
• Continuous professional development opportunities.