Administration Team Lead: Drive Efficiency & Growth

Odin Careers Ltd; England; On-site; GBP 29,000 - 36,000; Full time

Job summary

Odin Careers Ltd is seeking an experienced Administration Supervisor to lead a busy administration team. This role goes beyond supervision, focusing on improving processes, developing people, and delivering high-quality administrative services.

You will oversee day-to-day operations, monitor performance with KPIs, coach staff, ensure compliance, and build strong relationships with customers and stakeholders to resolve queries efficiently.

Qualifications

• Experience leading a supervisory or team in an administrative environment.
• Excellent organisational and problem-solving skills.
• Strong communication and stakeholder management abilities.
• Attention to detail and commitment to quality.

Responsibilities

• Lead, motivate, and support a team of administrators in a busy operational environment.
• Oversee the Administration Manager and supervise the department in their absence.
• Allocate workloads to ensure tasks are completed accurately and within deadlines.
• Monitor team performance using KPIs and identify opportunities for continuous improvement.
• Coach, mentor, and develop team members to reach their potential.
• Ensure compliance with internal procedures, policies, and regulations.
• Build strong relationships with customers, colleagues, and stakeholders to resolve queries.
• Identify and implement process improvements to enhance efficiency and service quality.
• Promote a positive, collaborative, and safety-focused working culture.

Skills

Leadership

Communication

Organisational skills

Stakeholder management

Problem solving

Job description

Odin Careers Ltd is seeking an experienced Administration Supervisor to lead a busy administration team. This role goes beyond supervision, focusing on improving processes, developing people, and delivering high-quality administrative services.

You will oversee day-to-day operations, monitor performance with KPIs, coach staff, ensure compliance, and build strong relationships with customers and stakeholders to resolve queries efficiently.