Administration Officer - Patient Services Radiology

NHS National Services Scotland; Glasgow; On-site; GBP 24,000 - 32,000; Full time

Job summary

Join a leading healthcare provider in Glasgow, where you will play a vital role in supporting the Radiology Department. This position involves providing efficient reception and clerical services, ensuring smooth communication between patients and medical staff. With a commitment to inclusivity and a diverse workforce, this organization values your contributions and offers a supportive environment. As the NHS transitions to a reduced working week, you will be part of a forward-thinking team dedicated to delivering high-quality healthcare services. If you are passionate about making a difference in the community, this role is perfect for you.

Qualifications

• Experience in clerical support and communication in a healthcare setting.
• Proficiency in using Radiology systems and liaising with patients.

Responsibilities

• Provide reception and clerical support for the Radiology Department.
• Update the Radiology computer system and liaise with patients and staff.

Skills

Efficient communication

Clerical support

Patient liaison

Computer skills (CRIS)

Education

High School Diploma

Tools

CRIS (Radiology computer system)

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern for this position is 8am-8pm Monday to Sunday.

To provide an efficient reception and clerical support service with the Radiology Department, perform various clerical duties, update the Radiology computer system (CRIS), and liaise with patients, medical staff, GPs, and other clerical support staff efficiently and professionally.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

Informal contact: Alice Wright, Admin Manager, 0141 211 0154, [e-mail]. Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

NHS Scotland is reducing their full-time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part-time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37-hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

For application portal/log-in issues, please contact Jobtrain support hub in the first instance.