Administration Manager

Wmjobs; West Midlands; On-site; GBP 27,000 - 34,000; Full time

Job summary

Cranstoun is recruiting a permanent, full-time Administration Team Leader to join our Sandwell service. You will lead the administration, reception and clinic support functions, line-manage a team of administrators and work with the deputy borough manager to support service operations.

The successful candidate will have strong leadership, communication and organisational skills, with good writing, verbal and computing ability across Microsoft programs and case management systems.

Responsibilities

• Line manages a team of administrators
• Ensure efficient administrative systems and workflows
• Support estates, health and safety and service operations

Job description

Salary: £27,180 - £33,580 per annum, depending on experience

Hours: 35per week

Location: Sandwell

Contract: Permanent

Job reference number:1779

About the role

We provide a range of services for those affected by alcohol and other drugs across the borough. Our skilled and compassionate administration team support our team member who work closely with services users and their families to change and save lives. We combine proven expertise in harm reduction, clinical treatment and recovery with innovative approaches, and we actively involve those we help in improving the design of the services we provide. We’re proud of our teams who have a positive attitude, a desire to go the extra mile to make a difference and create a world class service.

We are looking to recruit a permanent full-time Administration Team Leader who will be part of the Sandwell leadership team and support the deputy borough manager to lead our administration,receptionand clinic support functions across the service.You will line manage a team of administrators supporting them to be able to carry out their role fully.

Key responsibilities

• Line manages a team of administrators supporting them to be able to fully carry outtheir roles.
• Ensure efficientadministrativesystems and workflowsacross the service.
• Support estates, health and safety and service operations.

About you

The successful candidate will have effective leadership, communication and organisational skills and have the ability to manage change whilst working to deadlines.

You will need to have good writing, verbal and computing skills and be able to work confidently with all Microsoft programs and case management systems.
All posts are subject to an enhanced DBS check. Some flexibility in working hours may berequiredto meet service needs.The core service operates Monday to Friday, 9am – 5pm with additional hours on some evenings.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

For further information, please contact Gurjit Brringg, Acting Borough Manager,at [e-mail]

Closing date:25 October 2026.

Interview date: Tuesday 3 November 2026.

Please note: We will not accept CVs for this role; only fully completed application forms will be considered.

We welcome applications from all sections of the community. Working towards equality.

Registered Charity No. 1061582.