Elite Personnel are delighted to be supporting our client, a well-established and values-driven organisation based in Sutton Coldfield, in their search for an experienced Administration Manager. Working over 3 full days per week Tuesday Wednesday and Thursday This is a pivotal position at the heart of the organisation's operations and governance - ideal for an experienced professional who enjoys taking ownership, thrives on organisation, and excels in a varied and responsible role. Reporting directly to the Chief Executive, you will oversee governance processes, policy development, administrative systems, event coordination, and the day-to-day running of operations. You'll also provide support to the senior leadership team and line manage a small administrative function.
Governance & Board Support
- Manage all aspects of board and committee administration, ensuring efficient, compliant, and well-organised meetings.
- Prepare and distribute agendas, papers, and reports; record accurate minutes and track actions.
- Maintain a forward calendar of governance meetings and ensure all procedures are properly followed.
- Coordinate governance reviews, policies, and improvement plans.
- Lead on compliance areas including Data Protection (GDPR) and office Health & Safety.
- Event organising and attending
Executive & Trustee Support
- Oversee recruitment, induction, and ongoing management of trustees and senior stakeholders.
- Maintain accurate records of appointments, terms of office, and attendance.
- Support the Chief Executive and Chair with trustee engagement and development activities.
Operations & Administration
- Line manage and support the Administrator, monitoring performance and ensuring smooth office operations.
- Oversee office systems, processes, and workload planning.
- Coordinate recruitment and onboarding of new staff where required.
- Manage the Chief Executive's diary and schedule internal team meetings.
- Management of one member of staff
Grants, IT & Website
- Oversee a small community grants process, ensuring applications are reviewed, processed, and payments prepared efficiently.
- Liaise with external suppliers and partners regarding system or process improvements.
- Keep website content accurate and up to date, including news, events, and key information.
- Work with IT providers to ensure systems, assets, and records are maintained effectively.
Events & Communications
- Plan and deliver internal and external events such as strategy days, board meetings, and team functions.
- Manage logistics, catering, and communication to ensure events run smoothly.
- Support production of organisational publications, newsletters, and annual updates.
- Collaborate with communications consultants to develop engaging digital and print materials.
Required Qualifications
- Strong background in administration, governance, or senior-level executive support.
- Experience coordinating board or senior team meetings.
- Excellent written and verbal communication, including report writing and minute taking.
- Proven ability to manage multiple projects and deadlines.
- Confident IT user (Microsoft Office and digital platforms).
- Experience supervising staff or managing small teams.
- Knowledge of GDPR and Health & Safety responsibilities.
- Event planning and coordination experience.
Desirable Qualifications
- Previous experience within education, not-for-profit, or public sector organisations.
- Excellent IT skills including Excel and Board Effect would be advantageous
- Understanding of governance processes and compliance frameworks.
- Experience with community or funding programmes.
- Confident working with suppliers, consultants, or IT partners.
Personal Attributes
- Professional, discreet, and approachable.
- Highly organised and proactive.
- Collaborative, flexible, and calm under pressure.
- Committed to high standards and continuous improvement.