Administration Coordinator

CMD Recruitment Limited; Calne; On-site; GBP 17,000 - 19,000; Part time

Job summary

CMD Recruitment Limited is seeking an Administration Coordinator in Calne to support the day-to-day administration, ensuring engineers, clients and internal teams stay connected while delivering first-class service.

The role involves coordinating administration processes, handling client enquiries, scheduling works and ensuring invoicing is completed accurately and on time. Part-time, Monday to Friday, 8.30 am – 1.30 pm.

Qualifications

• Previous Administration Coordinator, Service Coordinator, Scheduler or similar experience is essential.
• Excellent organisational skills and ability to prioritise tasks.
• Professional telephone manner and strong communication skills.
• Proficient in Microsoft Office applications and data entry.

Responsibilities

• Process and issue client invoices accurately.
• Handle incoming calls and respond to client enquiries, breakdown requests, and maintenance bookings.
• Log and coordinate emergency breakdowns and planned maintenance jobs.
• Liaise with engineers, clients and suppliers to coordinate schedules and provide updates.

Skills

Administration experience

Scheduler

Microsoft Office

Organisational skills

Customer service

Tools

Microsoft Office

Job description

Salary: GBP12.71 - GBP13 per hour

Are you an experienced Administrator looking for your next opportunity? Do you have excellent organisational skills and a passion for delivering outstanding customer service? If YES, we would love to hear from you!

My client is seeking an Administration Coordinator to join their busy team. This is an excellent opportunity to play a key role in supporting the day-to-day supporting of the business, ensuring engineers, clients, and internal teams remain connected while delivering a first-class service. You will be responsible for coordinating administration processes, managing client enquiries, scheduling works, and ensuring invoicing is completed accurately and on time.

Responsibilities

• Process and issue client invoices accurately
• Handle incoming telephone calls, responding professionally to client enquiries, breakdown requests, maintenance bookings, and general queries
• Log, monitor, and coordinate emergency breakdowns and planned maintenance jobs, ensuring engineers have the necessary information to complete works efficiently
• Liaise with engineers, clients, and suppliers to coordinate schedules, confirm appointments, and provide updates on job progress
• Maintain accurate records within the company's job management system, ensuring information is up to date and easily accessible
• Support the operations team with a range of administrative duties to ensure the smooth running of daily business activities
• Monitor outstanding jobs and ensure all relevant paperwork is completed and processed promptly
• Provide excellent customer service, building positive relationships with clients and responding efficiently to requests
• Assist with reporting, document management, and general office administration as required
• Work collaboratively with colleagues across the business to ensure operational objectives are achieved

Person Specification

• Previous experience within an Administration Coordinator, Service Coordinator, Scheduler, or similar administration role is essential
• Excellent organisational skills with the ability to manage multiple tasks and prioritise workloads effectively
• Strong communication skills with a professional and confident telephone manner
• Proficient in Microsoft Office applications
• Excellent attention to detail

Working hours for this role are part-time, Monday to Friday - 8.30 am – 1.30 pm

Successful candidates will be contacted within 7 working days of their application. Should you not hear from us within this timeframe, please assume your application has been unsuccessful