Scheduling Administrator

Office Angels; Portsmouth; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Weekly Pay

Up to 28 days annual leave

Dedicated consultant to support your 


First opportunity to see permanent 


Access to free eyecare vouchers

Temp of the Month awards

Access to Boost discounts

Timesheets on mobile

Discount schemes

Well-being platforms

LinkedIn Learning access

Job summary

Office Angels is seeking a proactive Scheduling Administrator based in Whiteley, Hampshire. The role sits in the Technical Team and focuses on coordinating maintenance activities and supporting facilities services for public sector clients.

You will manage tickets, update asset records, schedule engineers and liaise with clients, engineers and internal teams. A strong telephone manner and excellent communication skills are essential for success in this busy, technology-driven environment.

Qualifications

• Previous administration, coordination or scheduling experience.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent attention to detail and accuracy.
• Confident Microsoft Office user, particularly Excel.
• Strong written and verbal communication skills.

Responsibilities

• Managing and administering planned maintenance tickets and client requests.
• Updating and maintaining asset records and documentation within internal systems.
• Ensuring maintenance paperwork and compliance documentation is completed accurately and uploaded on time.
• Updating client systems with work progress and completion details.
• Scheduling engineers and specialist subcontractors, coordinating resources and site access requirements.
• Liaising with clients, engineers, contractors and internal teams to ensure works are completed on schedule.
• Monitoring maintenance plans and raising work orders as required.
• Supporting the production of management information and monthly reports.
• Handling client enquiries and delivering a proactive, customer-focused service.
• Raising purchase orders for materials and subcontractor services.
• Providing general administrative support and team cover when required.
• Maintaining accurate records and supporting compliance across maintenance contracts.

Skills

Scheduling experience

Organisational skills

Communication skills

Telephone manner

Customer service

Tools

Microsoft Excel

Databases

Service management systems

Job description

Scheduling Administrator

Whiteley, Hampshire

Monday to Friday, 8:00am to 4:30pm

Equivalent to £28,000 per annum

Temporary Position with a view to go permanent

Are you a highly organised administrator with excellent communication skills and a passion for delivering outstanding customer service? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we would love to hear from you.

Our client is looking for a Scheduling Administrator to join their busy team based in Whiteley. Working within the Technical Team and alongside a close-knit team, you will play a vital role in coordinating maintenance activities and supporting the delivery of facilities maintenance services across a portfolio of public sector clients.

This is a varied, fast-paced and technology-driven role that would suit someone who is naturally organised, confident using multiple software platforms and keen to work in a technical environment. The successful candidate will be comfortable navigating systems, client portals and Microsoft Office applications while acting as a key point of contact for clients, engineers, subcontractors and internal teams. A large proportion of the role involves telephone communication, making strong verbal communication skills essential.

Key Responsibilities

• Managing and administering planned maintenance tickets and client requests.
• Updating and maintaining asset records and documentation within internal systems.
• Ensuring maintenance paperwork and compliance documentation is completed accurately and uploaded on time.
• Updating client systems with work progress and completion details.
• Scheduling engineers and specialist subcontractors, coordinating resources and site access requirements.
• Liaising with clients, engineers, contractors and internal teams to ensure works are completed on schedule.
• Monitoring maintenance plans and raising work orders as required.
• Supporting the production of management information and monthly reports.
• Handling client enquiries and delivering a proactive, customer-focused service.
• Raising purchase orders for materials and subcontractor services.
• Providing general administrative support and team cover when required.
• Maintaining accurate records and supporting compliance across maintenance contracts.

What We're Looking For

• Previous administration, coordination or scheduling experience.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent attention to detail and accuracy.
• Confident Microsoft Office user, particularly Excel.
• Strong written and verbal communication skills.
• Experience working with databases, service management systems.
• A professional, customer-focused approach.
• Ability to build strong working relationships with clients and stakeholders.
• Comfortable working independently and as part of a collaborative team.
• Tech-savvy with the confidence to learn and adapt to multiple software platforms.
• Excellent telephone manner with the ability to build rapport and resolve queries effectively.

What's On Offer?

• Competitive salary equivalent to £28,000 per annum.
• Monday to Friday working hours with no weekends.
• Friendly and supportive team environment.
• Opportunity to gain experience within a well-established company
• Varied and engaging role with opportunities to develop your skills and experience.

Benefits of becoming an Office Angels Temp:

• Weekly Pay
• Up to 28 days annual leave
• Dedicated consultant to support your job search
• First opportunity to see permanent positions
• Access to free eyecare vouchers
• Temp of the Month awards
• Access to Boost, for online discounts
• Timesheets can be completed on mobile devices
• Discount schemes
• Access to Well-being platforms
• FREE access to online LinkedIn Learning courses.

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.