Administrator

Time Recruitment Solutions Ltd; Bury; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

National Minimum Wage + 5%

Pension Scheme

25 Days Holiday

Employee Assistance Programme

Long-term career opportunities

Job summary

Time Recruitment Solutions Ltd is seeking an organised Administrator to join our office-based team in the UK. The role involves handling customer enquiries, supporting operations, and ensuring documentation is processed accurately and efficiently.

You will manage emails, schedules, and records, with strong IT skills and attention to detail. The position offers permanent, full-time hours (40 per week) and a competitive entry wage.

Qualifications

• Experience in administration or customer service.
• Strong communication and organisational skills.
• Attention to detail and accuracy.

Responsibilities

• Act as the first point of contact for customer enquiries via phone and email.
• Manage shared inboxes and ensure queries are dealt with promptly.
• Process service requests, work orders, quotations, and related documentation.
• Maintain accurate customer records and operational systems.
• Support engineers and operational teams with scheduling and administration.
• Communicate updates to customers regarding ongoing works and service requests.
• Assist with contract administration, compliance records, and planned maintenance activities.
• Produce reports and ensure all documentation is accurate and up to date.

Skills

Administrative skills

Customer service

Organisation

Microsoft Office

Tools

Microsoft Office

Job description

Administrator

Location: UK (Office Based)
Salary: National Minimum Wage + 5%
Contract: Permanent, Full Time (40 hours per week)

is seeking an organised and customer-focused Administrator to join a growing service-led business.

This role is ideal for someone with strong administrative skills who enjoys working in a fast-paced environment, supporting operations teams, managing customer enquiries, and ensuring service-related documentation is processed accurately and efficiently.

Key Responsibilities

• Act as the first point of contact for customer enquiries via phone and email.
• Manage shared inboxes and ensure queries are dealt with promptly.
• Process service requests, work orders, quotations, and related documentation.
• Maintain accurate customer records and operational systems.
• Support engineers and operational teams with scheduling and administration.
• Communicate updates to customers regarding ongoing works and service requests.
• Assist with contract administration, compliance records, and planned maintenance activities.
• Produce reports and ensure all documentation is accurate and up to date.

What We're Looking For

• Previous administration, customer service, or service coordination experience.
• Excellent communication and organisational skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and priorities effectively.
• Good IT skills, including Microsoft Office (Outlook, Excel, and Word).
• A proactive and reliable approach with a strong customer service focus.

Benefits

• National Minimum Wage + 5%
• Pension Scheme
• 25 Days Holiday
• Employee Assistance Programme
• Long-term career opportunities within a growing organisation