Administration Assistant

METCALFE FARMS HAULAGE; Leyburn; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Birthday day off

Annual leave 33 days (pro rata)

Job summary

Wensleydale Vets in Leyburn, North Yorkshire, seeks an Administration Assistant on a part-time basis to join a friendly team. The role combines reception responsibilities with general admin work and contributes to client invoicing, insurance processing, and debt management.

The position is 16 hours per week across three days, plus one Saturday in four, with a probationary period and 33 days of annual leave pro rata. Starting salary depends on experience.

Qualifications

• Experience in administration or reception preferred.
• Ability to manage a varied workload.
• Willingness to learn and problem-solve.

Responsibilities

• Covering reception shifts and providing a warm, friendly welcome to clients.
• Supporting the wider team with day-to-day administrative tasks.
• Assisting with pet insurance administration and processing claims.
• Preparing and sending client invoices and statements.
• Supporting credit control and debt management.
• Learning to make the best use of our practice management system to support the efficient running of the practice.

Skills

Reception duties

Administrative support

Customer service

Tools

Practice management software

Job description

Leyburn, North Yorkshire, United Kingdom

Part Time

Closes in 12 days

Wensleydale Vets is looking for a motivated, organised, and enthusiastic team player to join our friendly team as an Administration Assistant.

We are an RCVS-accredited mixed veterinary practice, committed to providing high standards of veterinary care and excellent service to our local community. This is a varied role for someone who enjoys collaborating with people, has good administrative skills and would like to play an important part in the smooth running of our practice.

The Role

The role will involve a combination of reception duties and administrative support, including:

Covering reception shifts and providing a warm, friendly welcome to clients.

Supporting the wider team with day-to-day administrative tasks.

Assisting with pet insurance administration and processing claims.

Preparing and sending client invoices and statements.

Supporting credit control and debt management.

Learning to make the best use of our practice management system to support the efficient running of the practice.

We are looking for someone who is dependable, approachable, and well organised, with good attention to detail and the ability to manage a varied workload. Previous administrative or reception experience would be beneficial, although a positive attitude to problem solving and willingness to learn are just as important.

There is potential for this role to develop into additional hours as the needs of the practice evolve, making it an exciting opportunity for someone looking for a position with room to grow.

Working Hours

The position is for 16 hours per week, worked over three days, plus one Saturday in every four.

The usual working pattern will be:

Monday: 8:30am-2:30pm (6 hours)

Wednesday: 8:30am-13:00pm (4.5 hours)

Friday: 1:30pm-6:0pm (4.5 hours)

One Saturday in four: 8:30am-12:30pm

Salary and Benefits

Starting salary depending on experience.

Permanent position, subject to a successful probationary period.

33 days' annual leave, including public holidays, pro rata to contracted hours.

An additional day off for your birthday.

A performance and salary review at the end of the probationary period.

Additional Information

The role will be subject to a probationary period, during which we will provide support and training to help you settle into the position and develop your skills.