Admin Officer - Wigan

Brook Street; Wigan; On-site; GBP 34,440,000 - 37,195,000; Full time

Job summary

Brook Street is seeking an Administrative Officer for Wigan Magistrates Court. The role involves supporting the Legal Team with magistrates' benches and committees in the North West region, arranging training, and maintaining rotas and documentation.

Responsibilities include handling mail, drafting responses, liaising with magistrates and partner agencies, and ensuring accurate records and reporting. Strong communication and proactive problem-solving are essential for this busy court environment.

Qualifications

• Confident phone manner and helpful, prompt service
• Strong eye for detail in scheduling and document production
• Clear communication with diverse stakeholders
• Proactive mindset and willingness to assist with admin tasks

Responsibilities

• Support Legal Team Managers with magistrates' benches, panels, committees and Advisory Committees in the North West Region
• Help prepare and organise training events for legal staff
• Compile and maintain magistrates' sitting rotas
• Attend meetings and prepare distribution of agendas, papers, and actions
• Sift and distribute mail and correspondence, drafting responses as directed
• Act as a contact for enquiries from magistrates, partner agencies and court users
• Liaise with operational colleagues to collect information and support court procedures
• Prepare, produce and distribute correspondence, reports, papers and statistics
• Maintain records and databases, including data input and running reports

Skills

Phone etiquette

Attention to detail

Clear communication

Proactive problem solving

Job description

Administrative Officer - Wigan Magistrates Court

Location: Wigan

Monday to Friday - Full time

Pay Rate - £12.86ph

What you'll be doing:

• Support Legal Team Managers with functions relating to magistrates' benches, panels, committees and Advisory Committees in the North West Region
• Help prepare and organise training events for legal staff
• Compile and maintain magistrates' sitting rotas
• Attend meetings as required, then prepare and distribute meeting documentation (agenda, supporting papers, main points, actions)
• Sift and distribute mail and correspondence, drafting responses as directed
• Act as a point of contact for enquiries from magistrates, partner agencies and court users
• Liaise with operational colleagues across the region to collect information, check facts, communicate and support smooth court procedures
• Prepare, produce and distribute correspondence, reports, papers and statistical returns
• Maintain and update records, information systems and databases, including data inputting, running reports and initiating queries

What you'll bring:

• Confident phone manner and a helpful, prompt, polite approach-focused on "right first time" service
• Strong eye for detail, particularly when scheduling, organising and producing documents
• Clear communication skills with the ability to work professionally with a wide range of stakeholders
• A proactive, problem-solving mindset and willingness to support the team with additional administrative tasks as needed

Additional information:

• Working pattern: 9-5 (flexible start available from 8:30, finishing 4:30 for early shifts)

Ready to bring structure, calm and accuracy to the heart of the court?

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.