Admin Officer - Band E

Brook Street; Worcester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency in Worcester is seeking an organized Admin Officer for a temporary position until March 2026. The role involves preparing case files, managing records, and providing administrative support in a busy public sector environment. Candidates must have strong communication skills and be proficient in Microsoft Office. This full-time, onsite role offers an hourly pay rate starting at £12.36, rising to £13.25 after 12 weeks.

Qualifications

• Excellent communication skills required for liaising with court operations.
• Experience with Microsoft Office and IT systems essential.
• Flexible and reliable work ethic necessary for administrative duties.

Responsibilities

• Prepare case files and documentation for court hearings.
• Input and update records in case management systems.
• Manage incoming and outgoing post efficiently.
• Draft letters, reports, and official correspondence.
• Ensure administrative tasks meet compliance and quality standards.
• Provide face-to-face customer service.

Skills

Strong verbal and written communication skills

Proficient in Microsoft Office and general IT systems

Reliable and flexible

Ability to work independently or as part of a team

Job description

Admin Officer - Worcester

Location: Worcester, WR1 1EQ
Hours: Monday to Friday, 9:00am-5:00pm (some flexibility required), 37 hours per week
Pay: £12.36 per hour, rising to £13.25 after 12 weeks
Contract: Temporary assignment until March 2026 (with potential to extend)
Work Pattern: Fully onsite

Are you organised, detail-oriented, and confident in communication?

We're currently recruiting an Admin Officer to join a busy public sector team in Worcester. This is an excellent opportunity to gain experience in a professional and fast-paced environment, supporting vital court operations.

Key Responsibilities:

• Prepare case files and documentation for court hearings, tribunals, and meetings
• Input and update records using internal case management systems
• Manage incoming and outgoing post
• Draft standard letters, reports, notes, and official correspondence
• Ensure all administrative tasks meet compliance and quality standards
• Answer and make telephone calls professionally
• General administrative duties such as photocopying, scanning, and filing
• Provide face-to-face customer service
• There may be clerking duties required (face to face customer service)

What We're Looking For:

• Strong verbal and written communication skills
• Proficient in Microsoft Office and general IT systems
• Reliable, flexible, and able to work independently or as part of a team

Please note: This role requires a DBS check and three years of referencing as part of the pre-employment process.

How to Apply

If you meet the criteria and are looking for your next opportunity, apply online today. Due to the high volume of applications, only shortlisted candidates may be contacted.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.