Admin Officer (AO)

Brook Street; Wigan; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Armed Forces Covenant interview for it

Disability Confident Leader status

Job summary

Qualifications

• Experience in a busy office environment.
• Strong computer skills for administrative tasks and reporting.
• Careful, quality-focused approach to checking and updating information.
• Professional communication with internal and external stakeholders.
• Initiative and discretion within standard operating procedures.

Responsibilities

• Support Legal Admin Team Leaders with magistrates' benches, panels and committees.
• Assist in preparing magistrates' sitting rotas and training events.
• Attend meetings and prepare/ distribute agendas, papers, actions and key points.
• Serve as first point of contact for enquiries, delivering customer service.
• Draft letters, correspondence, minutes, notes and submissions.
• Distribute mail and draft responses as directed.
• Maintain records and databases, input data and run reports.
• Check documents and verify against procedures for quality and compliance.
• Prepare information for reporting and daily meeting preparations.
• Produce basic statistical analyses and process financial information when needed.
• Work flexibly across local offices in the region.

Skills

Administrative support

Customer service

Data entry

Record keeping

Microsoft Office

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Job description

Legal Admin and Rota Support Admin Officer (AO)

Location: WN1 1DW (office based)

Additional information:

• 37 hours per week, office based
• Pay rate: £12.86ph
• Clearance: basic (CTC will be completed via the client)

If you're organised, confident with admin and keen to support a team that keeps justice accessible and running smoothly, this AO role could be a great fit. You'll work within HM Courts & Tribunals Service (HMCTS), supporting magistrates' benches across the North West region.

What you'll be doing:

• Support the Legal Admin Team Leaders in assisting magistrates' benches, panels, committees and advisory committees
• Help prepare and maintain magistrates' sitting rotas and support the organisation of training events for legal staff
• Attend meetings as required and prepare/distribute accurate documentation (agenda, supporting papers, actions and key points)
• Be a reliable first point of contact for enquiries from magistrates, partner agencies and court users-delivering excellent customer service
• Draft standard letters and correspondence, plus minutes, notes, reports and submissions following guidelines
• Sift and distribute mail and correspondence, drafting responses as directed
• Maintain and update records, information systems and databases (data input, queries and report running)
• Check and verify documents, records, accounts, claims and returns against set criteria and procedures-ensuring quality and compliance
• Assemble information for reporting and returns, and support daily TIB meeting preparations when needed
• Produce basic statistical analysis reports, and where required help process financial information
• Work flexibly across local offices in the region when requested

What you'll bring:

• Experience working in a busy office environment
• Strong computer skills for administrative, records and reporting tasks
• A careful, quality-focused approach when checking, verifying and updating information
• Professional communication skills and confidence dealing with internal and external stakeholders
• Initiative and discretion, working within standard operating procedures and referring complex issues to team leaders as needed
• A team mindset with the ability to manage your own time effectively

Ready to use your admin skills to make a real difference?

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role,

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.