Admin Lead: Urgent Care Ops & Team Leadership

NHS Jobs; Crawley; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Flexible working options

Training & development opportunities

Nursery facilities

Job summary

Sussex Community NHS Foundation Trust in Crawley is seeking an Admin Lead to oversee administrative support for the Urgent Treatment Centre and manage the administration team across Horsham and Bognor MIUs, with oversight of units in the East.

You will lead diary management, supervise staff, maintain records, and ensure data protection and governance. This role supports efficient service delivery in a busy urgent care environment.

Qualifications

• Leadership experience in admin teams.
• Experience managing calendars/diaries and meetings.
• Knowledge of NHS policies and employment rules.

Responsibilities

• Lead senior receptionist and admin team.
• Provide admin support to Health Care providers.
• Manage staff records and data protection compliance.
• Maintain UTC admin processes and staff IT training.
• Produce performance data and reports.

Skills

Team leadership

Diary management

Secretarial support

Data protection

Interpersonal skills

Communication

Training & supervision

Education

BTEC or equivalent qualification

GCSE Maths and English

Continuing professional development (CPD)

Tools

Excel

Job description

Sussex Community NHS Foundation Trust in Crawley is seeking an Admin Lead to oversee administrative support for the Urgent Treatment Centre and manage the administration team across Horsham and Bognor MIUs, with oversight of units in the East.

You will lead diary management, supervise staff, maintain records, and ensure data protection and governance. This role supports efficient service delivery in a busy urgent care environment.