ADHD Pathway Coordinator — Hybrid, Full-Time

HealthHarmonie; Sutton Coldfield; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

HealthHarmonie is seeking a compassionate CAMHS Pathway Coordinator to join our ADHD Assessment Service. Hybrid role in Sutton Coldfield, coordinating referrals, triage calls, and assessments while guiding families from referral to care.

The role supports children and young people and requires flexible shift patterns across a 7-day service. You’ll work with GPs, schools, and clinicians, delivering clear communication, safeguarding, and handling confidential data to ensure a calm, coordinated

Qualifications

• Experience in a healthcare, Children/Adolescent Services, or patient-facing administrative role.
• Excellent communication with children, young people, and families.
• Strong organisational skills to manage multiple priorities.
• Knowledge of safeguarding procedures.
• High attention to detail and accuracy.
• Ability to handle confidential patient data and digital systems.
• Professional, empathetic, and resilient approach when supporting vulnerable service users.

Responsibilities

• Manage referrals via e-RS and email, onboarding patients.
• Coordinate triage calls, appointments (Assessment A & B) and follow-ups.
• Obtain and monitor required documentation.
• Provide admin and technical support during face-to-face and virtual consultations.
• Process and quality check clinical reports using EMIS and Hero Health.
• Support titration scheduling and ongoing continuing care pathways.
• Liaise with GPs, schools and external professionals for shared care.
• Act as first point of contact for patients and guardians.
• Escalate safeguarding or clinical concerns per policy.
• Maintain accurate, GDPR-compliant patient records.

Skills

Healthcare admin

Communication skills

Organisation

Safeguarding

Attention to detail

Data privacy

Empathy

Resilience

Tools

EMIS Web

Hero Health

Job description

HealthHarmonie is seeking a compassionate CAMHS Pathway Coordinator to join our ADHD Assessment Service. Hybrid role in Sutton Coldfield, coordinating referrals, triage calls, and assessments while guiding families from referral to care.

The role supports children and young people and requires flexible shift patterns across a 7-day service. You’ll work with GPs, schools, and clinicians, delivering clear communication, safeguarding, and handling confidential data to ensure a calm, coordinated