Acute Paediatrics - Medical Secretary

Betsi Cadwaladr University Health Board; Wrexham; On-site; GBP 21,000 - 25,000; Full time

Job summary

Betsi Cadwaladr University Health Board is seeking an experienced secretary for the Acute Paediatrics Department. The role covers a range of administrative tasks to maintain a prompt, accurate secretarial service and support to clinical teams.

You will have strong typing skills, proficient IT ability, and the ability to prioritise and communicate professionally with staff and external agencies. Welsh language skills are desirable and welcomed.

Qualifications

• Knowledge of a range of administrative processes.
• Experience of working in a busy office environment.
• Competently communicates professionally and effectively with all levels of staff both verbally and in writing.
• Proficient in use of Microsoft office applications.
• Experienced in planning organising and prioritise own workload.
• Flexible and adaptable to changing service demands.
• Excellent organisational skills.

Responsibilities

• Provide accurate typing and confidential secretarial support to the Acute Paediatrics Department.
• Prioritise workload and maintain an efficient, confidential admin service.
• Communicate professionally with staff and external agencies as needed.
• Proficiently use Word, Excel and Outlook to support clinical teams.

Skills

Typing

Administrative processes

Busy office experience

Professional communication

Planning & prioritising

Organisational skills

Flexible & adaptable

Interpersonal communication

Welsh language (desirable)

Education

RSA level 2 or equivalent

NVQ Business Administration L3 or equivalent

IT related qualification CLAIT plus /ECDL or equivalent

Tools

Microsoft Office

Job description

Job Overview

An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers.

The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.

Main duties of the job

We are looking for an enthusiastic, motivated and experienced secretary for the Acute Paediatrics Department. This is a full time, permanent post, which covers a range of administrative tasks to maintain a prompt and accurate secretarial service.

You must have the ability to produce efficient and accurate typing and will therefore have previous secretarial experience. You will have excellent keyboard and audio typing skills and be proficient in the use of Microsoft packages, including Word, Excel and Outlook.

The ability to prioritise your work and be highly organised is paramount to this post, as is excellent interpersonal communication skills, which includes a friendly telephone manner, whilst also providing a professional, sensitive manner and maintaining confidentiality at all times.

If you think you have the above skills and abilities to offer, we very much look forward to hearing from you.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or

Person specification

Qualifications

Essential criteria

• RSA level 2 or equivalent demonstrable experience
• NVQ Business Administration L3 or equivalent experience
• IT related qualification CLAIT plus /ECDL or equivalent

Desirable criteria

• AMSPAR – City & Guilds L3
• NVQ Customer Service L3

Skills

Essential criteria

• Knowledge of a range of administrative processes
• Experience of working in a busy office environment
• Competently communicates professionally and effectively with all levels of staff both verbally and in writing
• Proficient in use of Microsoft office applications
• Experienced in planning organising and prioritise own workload
• Flexible and adaptable to changing service demands
• Excellent organisational skills

Desirable criteria

• Experience of working in the NHS
• Minute-taking skills

Knowledge

Essential Criteria

• Ability to deal with sensitive information

Desirable criteria

• Medical terminology

Personal Qualities

Essential Criteria

• Team player
• Approachable /Friendly Confident manner
• Reliable
• Empathetic