Dental Receptionist Secretary

Betsi Cadwaladr University Health Board; Rhyl; On-site; GBP 21,000 - 26,000; Full time

Job summary

The North Wales Community Dental Service at Glan Clwyd Hospital is looking for a Secretary/Receptionist (Band 3) based at Ty Nerys. You will be the first point of contact for visitors and patients, providing secretarial and administrative support to the CDS Administration team in a busy NHS environment.

Welsh language skills are essential, with excellent organisational and IT abilities, and the capacity to work to deadlines while maintaining confidentiality and accuracy.

Qualifications

• English and Mathematical skills (RSA Stage 2 or equivalent).
• Excellent organisational and IT skills with ability to meet deadlines.
• Clear, legible handwriting; good written and verbal communication.

Responsibilities

• Provide secretarial/receptionist support to the CDS Administration team.
• Be the first point of contact for visitors and patients to the service.
• Travel between clinics as required and Welsh speaking is essential.

Skills

English & Maths skills

Organisational skills

IT skills

Typing/Word processing

Education

RSA Stage 2

NVQ 3 Admin/IT

Job description

PERMANENT

The postholder will provide a Secretarial / Receptionist service to the department, being the first point of contact for visitors and patients to the service. This can involve dealing with sensitive and potentially difficult / stressful situations in a calm and sensitive manner. The post also requires providing secretarial / administrative support to the CDS Administration team

Job Overview

Secretary / Receptionist

Band 3

NORTH WALES

COMMUNITY DENTAL SERVICE

Based at Ty Nerys, Glan Clwyd Hospital.

Full Time - 37½ hours

PERMANENT

The postholder will provide a Secretarial / Receptionist service to the department, being the first point of contact for visitors and patients to the service. This can involve dealing with sensitive and potentially difficult / stressful situations in a calm and sensitive manner. The post also requires providing secretarial / administrative support to the CDS Administration team

Welsh is essential for this role, excellent organisational skills and IT skills as well as working to deadlines are essential qualities for this role.

If you would like more general information please contact the Senior Dental Nurse on: 07799342072.

Main duties of the job

The ability to speak Welsh is essential for this post

Job Summary/Job Purpose:

Working with the North Wales Community Dental Services.

Working closely with and providing support to qualified staff in order to ensure the smooth running of clinics ensuring safe patient focused care at all times.

See Job Description

Working for our organisation

Working for your organisation If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Person specification

Qualifications And/or Knowledge

Essential criteria

• Able to demonstrate English and Mathematical skills RSA Stage 2 or equivalent NVQ 3 in Administration/Information Technology

Desirable criteria

• NVQ II Admin/customer care.

Experience

Essential criteria

• Clerical/Secretarial experience Numeracy and cash handling Previous NHS experience WPAS and Welsh Clinical Portal References Job application Skills Clear, legible

Desirable criteria

• Previous NHS experience

Aptitude And Abilities

Essential criteria

• Clear, legible handwriting Good verbal and written communication skills Good organisational skills Able to work to deadlines and prioritise tasks Typing/Word processing Maintaining Confidentiality Good secretarial skills Good time management skills Effective interpersonal and communication skills

Desirable criteria

• Able to use electronic information systems and word processing packages Knowledge of medical and dental terminology

Values

Essential Criteria

• Awareness of the importance of Confidentiality Able to work effectively in a team Self motivated and enthusiastic person Willingness to learn Flexible, reliable and adaptable Caring and considerate to others Ability to cope under pressure

Desirable criteria

• Ability to learn, comprehend and work within Health Board’s policies and procedures

Other

Essential criteria

• Ability to travel between clinics as and when necessary. Welsh speaking