Activities Manager

David Lloyd Clubs; Sunderland; Presencial; GBP 31.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Club Membership

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Career Advancement

Wagestream App

Benefits Suite

Descripción de la vacante

David Lloyd Clubs in Sunderland is seeking an Activities Manager to lead the operations across Fitness, Group Exercise, Racquets, Swim and Families departments. You will regularly act as Duty Manager, ensuring smooth day-to-day club performance.

You will recruit, train and empower your team to deliver an exceptional member experience, manage financial planning, and drive service standards with a customer-focused approach. Perks include a range of benefits and growth opportunities.

Formación

• Has experience managing a large operational service delivery facility.
• Experience leading multiple functions across departments.
• Excellent communication and collaboration skills.
• Experience in financial planning and management.
• A passion for customer service.

Responsabilidades

• Lead and manage efficient operation of activities across Fitness, Group Exercise, Racquets, Swim and Families departments.
• Regularly act as Duty Manager for the club.
• Recruit, train and empower the team to deliver exceptional member experiences.
• Monitor service standards and drive continuous improvement.

Conocimientos

Leadership

Communication

Customer service

Team management

Operational excellence

Descripción del empleo

£31,200 - £33,418 per annum

Would you like to join Europe’s leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Activities Manager to join our team!

As Activities Manager you will lead and manage an efficient operation of all activities that take place in the Fitness, Group Exercise, Racquets, Swim and Families Departments within your DL Club. You will regularly act as Duty Manager, taking responsibility for the efficient operation for the entire club.

We take pride in the service we offer our members so selecting the right team is key. You will lead the recruitment,trainingand empowerment of your team to ensure they bring their A-game to work each and every day in order to deliver an exception experience to our members.

Some of our perks:

• Free Club Membership for you and your family!

• Discount on food and drinks.

• Discounts on Swimming, Tennis Lessons, and Personal Training.

• Opportunities for Career Advancement through internal training and development.

• Wagestream App : Get paid on demand!

• Access to our Benefits Suite.

About you:

As Activities Manager, we are looking for someone who:

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).

• Experience leading a variety of functions with variable challenges and goals, or across variable depts.

• Overall great communication and collaboration skills

• Experience of financial planning and management.

• A passion about customer service.

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!

Sunderland