Activities & Engagement Co-ordinator

Midlands Partnership University NHS Foundation Trust; Stoke-on-Trent; On-site; GBP 20,000 - 27,000; Full time

Job summary

A leading healthcare provider in Stoke-on-Trent seeks a dedicated support worker to assist service users in their recovery processes. This role involves promoting independence, engaging users in therapeutic activities, and facilitating connections in the community. Candidates must possess NVQ/QCF Level 3 in care or equivalent education and have experience working with patients in healthcare settings. Join a diverse team committed to improving lives and supporting personal recovery journeys.

Benefits

Career development and ongoing training

Supportive and inclusive work environment

Qualifications

• Experience working with healthcare environments and patients.
• Ability to utilize therapeutic and task-oriented activities.

Responsibilities

• Support service users in regaining control over their lives.
• Promote independence and timely discharge planning.
• Facilitate community engagement and activities.

Skills

Communication with service users

Support for recovery processes

Engagement in therapeutic activities

Education

NVQ/QCF Level 3 in care or equivalent

Job description

Job Overview

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn.

Haywood Hospital houses the long-established specialist rehabilitation service for the North Midlands. The Rehabilitation Medicine department is the recognised regional provider of bed‑based and outpatient specialist services for adults with complex disabilities. The inpatient unit, Broadfield Ward, provides specialist inpatient rehabilitation in 21 UKROC accredited level 2a beds.

Main duties of the job

The post holder will provide formalised support and practical assistance to service users in order for them to regain control over their lives and their own unique recovery process. Promote independence and quality of life and facilitate onward care planning and safe, timely and appropriate discharge. They will engage with service users to promote their recovery and reintegration with the aim of assisting service users to gain and maintain independence in the community and other step‑down settings.

Working for our Organisation

Come and work with us at our award‑winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental health care, support for people with learning disabilities, and adult social care across Staffordshire, Stoke‑on‑Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non‑clinical roles, with ongoing training and support to help you learn and grow.

We are ‘United in our Uniqueness’ and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications.

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Detailed Job Description And Main Responsibilities

• To consider each service user’s personal circumstances and preferences to help individuals identify their own achievable and meaningful recovery goals and actively, practically and creatively support their progress toward these.
• To take an active role within supporting therapeutic creative interventions for service users; enabling them to engage and participate within the hospital setting as well as mainstream activity in the domains of employment/vocation, education, leisure, social networks and community connections.
• Facilitate access to community groups and networks that enable participation in community and/or work activities, to maximise service user’s opportunities for socially valued roles and positive identity.
• Support other members of the multi‑disciplinary team in promoting engagement and activities and in identifying appropriate activities and imparting information/education as required.
• To act as patient / carer advocate supporting patient & carer forums ensuring patient experience is at the forefront of service delivery.

Please refer to the job description for a more detailed overview of the role and the requirements.

Person Specification

Qualifications & Training

Essential criteria

• NVQ/QCF Level 3 in care or equivalent qualification or relevant experience

Desirable criteria

• Activity based training / courses

Experience

Essential criteria

• Working with healthcare / community environment; patients & carers both face to face and on the phone
• Utilising therapeutic & task oriented activities
• Supporting / contributing to the assessment and management of individuals with complex neurological / health conditions / care needs
• Working in a multi‑disciplinary team

Desirable criteria

• Knowledge of medical and service specific related terminology
• Experience of inter‑agency working in helath or social care settings