Accounts Receivable Admin Assistant - zero hours contract

CAE; Burgess Hill; On-site; GBP 20,000 - 28,000; Full time

Job summary

CAE is seeking an Accounts Receivable Admin Assistant to support the AR team with maintaining accurate customer accounts, allocating payments promptly, and handling administrative tasks efficiently. The role contributes to cash collection, reduces overdue debt, and delivers professional customer support.

The position is fixed-term with a zero-hours contract and involves on-call work. Ideal candidates have finance/admin experience, proficiency in MS Excel, and strong attention to detail.

Qualifications

• ,

Responsibilities

• Process and allocate customer payments accurately and in a timely manner.
• Create and maintain customer account records within the ERP system.
• Generate and distribute customer invoices, statements, and account reconciliations.
• Support cash application activities and investigate unallocated cash transactions.
• Monitor customer accounts and identify discrepancies for resolution.
• Support the collection of outstanding balances and send reminders.
• Respond to customer inquiries regarding invoices, payments, and balances.
• Ensure compliance with company policies and audit requirements.
• Update spreadsheets, databases and AR records.
• Assist month-end close activities as required by Finance.

Skills

Administrative experience

Excel

Attention to detail

Communication skills

Time management

Teamwork

Education

Basic accounting principles

Tools

Microsoft Excel

Job description

Behind every success is a team of dedicated experts driving us forward. Our corporate functions don’t just support — they lead, shaping the company’s path and preparing clients and employees for the moments that matter. Be part of a team where your work makes a difference, with opportunities to grow, collaborate, and thrive.

The Accounts Receivable Admin Assistant supports the Accounts Receivable team by maintaining accurate customer accounts, allocating payments promptly, and completing administrative tasks efficiently. The role contributes to effective cash collection, reduction of overdue debt, and the delivery of professional customer support.

Contract Type: Fixed-Term, Zero-Hours Contract

Responsibilities:

Accounts Receivable Administration

• Process and allocate customer payments accurately and in a timely manner.
• Create and maintain customer account records within the ERP system.
• Generate and distribute customer invoices, statements, and account reconciliations.
• Support cash a
• pplication activities and investigate unallocated cash transactions.
• Monitor customer accounts and identify discrepancies for resolution.

Collections Support

• Support the Accounts Receivable team with the collection of outstanding balances.
• Send payment reminders and account statements to customers.
• Escalate overdue accounts to the appropriate Accounts Receivable Specialist or Manager.
• Maintain accurate records of customer communications and collection activities.

Customer Service

• Respond to customer enquiries regarding invoices, payments, and account balances.
• Collaborate with internal teams, including Sales, Customer Service, and Credit Management, to resolve account disputes.
• Ensure customer enquiries are handled professionally and within established service levels.

Reporting & Compliance

• Prepare routine Accounts Receivable reports and ageing analysis.
• Maintain accurate filing and document management systems.
• Support month-end closing activities and account reconciliations.
• Ensure compliance with company policies, financial controls, and audit requirements.

General Administrative Duties

• Manage shared mailboxes and process incoming correspondence.
• Update spreadsheets, databases, and Accounts Receivable records.
• Support ad hoc projects and administrative tasks as required by the Finance team.

Minimum Qualifications

• Previous administrative experience, preferably within a finance, accounting, or accounts receivable environment.
• Understanding of basic accounting principles.
• Experience using Microsoft Office applications, particularly Microsoft Excel.
• Strong attention to detail and accuracy.
• Effective organizational and time management skills.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively within a team environment.

Preferred Qualifications

• Experience using ERP systems, such as Oracle or similar platforms.
• Experience in cash application processes and customer account reconciliation.
• Knowledge of credit control and collection processes.

#LI-AK1

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Position Type

On Call (Fixed Term)

Equal Opportunity & Accommodations

CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email [e-mail] if needed.

Data Privacy

Privacy Statement | CAE

As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.