Account Specialist -Onsite

Randstad Inhouse Services; Peterborough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading staffing firm in Peterborough is seeking a service-driven leader for a role focused on worker management and relationship building. The ideal candidate will manage daily operations, recruit temporary talent, and ensure compliance with health and safety. Strong customer service and communication skills are essential, alongside a detail-oriented work ethic. This role offers career progression opportunities and fantastic company benefits.

Benefits

Company benefits

Career progression

Personal and professional development

Free onsite parking

EAP package

Qualifications

• Strong customer service and administration experience.
• Excellent communication skills, capable of dealing with stakeholders at all levels.
• A high-pace, detail-oriented work ethic.
• Great organisational skills.
• Experience in temp recruitment or an onsite environment is useful but not essential.

Responsibilities

• Day-to-day management of worker administration and performance.
• Building relationships with clients and the workforce.
• Involvement in recruiting temporary talent.
• Managing compliance queries and payroll tasks.
• Ensuring all needs of the talent and client are addressed.

Skills

Customer service experience

Communication skills

Organisational skills

Job description

Are you a service-driven leader with a passion for people and problem-solving who thrives in a customer-focused, face-to-face environment?

The Role:

• Worker Management: Day-to-day management, including delivery of praise and rewarding good work, alongside handling sensitive matters like warnings, return to work, and performance reviews.
• Relationship Building: The role requires a service-driven mentality and being the face of Randstad to both the client and the temporary workforce, implying an ability to understand and manage diverse needs.
• Recruitment: Involvement in the recruitment process of new temporary talent.
• Compliance & Admin: Managing all queries (including health and safety), ensuring systems are up to date, and carrying out payroll tasks.
• Great Organisation Skills: Often required to manage and follow up on diverse queries, ensuring that our talent and client needs are heard and addressed effectively.

Details:

Schedule: Monday to Friday, 7:00am - 16:00pm.

Location: Onsite in Peterborough.

What you'll bring:

• Strong customer service and administration experience.
• Excellent communication skills, capable of dealing with stakeholders at all levels.
• A high-pace, detail-oriented work ethic.
• Great organisational skills.
• Experience in temp recruitment or an onsite environment is useful but not essential.

Benefits:

• Fantastic company benefits.
• A clear path for career progression into Account Management.
• Personal and professional development opportunities.
• Free onsite parking.
• EAP package including added benefits.

If you have the experience and the passion to be a driving force in this operation, apply today.