Account & Operations Coordinator — Career Growth & Training

Hsl Compliance Limited; Cannock Chase; On-site; GBP 33,000 - 34,000; Full time

Benefits offered by this job

Full training and career development

25 days annual leave + bank holidays

Company pension scheme & sick pay

Free eye test every 2 years

Access to Kinhub wellbeing & financial

Retailer discounts via Reward Gateway

Job summary

HSL Compliance Limited is seeking an Account Coordinator in Cannock to support contract administration, invoicing, and project coordination. The role requires a proactive, organised individual with good communication and customer service skills.

Full training is provided, with clear career development and a focus on delivering quality service. The position includes full-time hours in a busy office environment, with emphasis on accuracy and teamwork.

Qualifications

• Passion for people
• Excellent organisational skills and attention to detail
• Ability to work independently after training
• Strong communication and customer service abilities
• Willingness to learn and grow in the role
• Proactive problem-solving mindset
• Tech-savvy and able to use office software

Responsibilities

• Create, maintain, and update contract files and registers, ensuring accuracy and completeness.
• Generate contract correspondence, manage service programmes, and support invoicing through Sage.
• Update work-in-progress records and completed works in line with reporting deadlines.
• Provide programme updates and operational support to the Account Manager.
• Act as a point of contact between engineers, clients, and internal departments.
• Handle customer and engineer enquiries, raising additional work requests as required.
• Log and manage customer, site, and supplier enquiries or complaints through to resolution.
• Provide general administrative support to managers and maintain quality management systems.
• Promote a safe, efficient, and environmentally responsible office environment.

Skills

Passion for people

Organisational skills

Independent work

Communication

Willingness to learn

Proactive problem solving

Tech-savvy

Job description

HSL Compliance Limited is seeking an Account Coordinator in Cannock to support contract administration, invoicing, and project coordination. The role requires a proactive, organised individual with good communication and customer service skills.

Full training is provided, with clear career development and a focus on delivering quality service. The position includes full-time hours in a busy office environment, with emphasis on accuracy and teamwork.