Account Co-ordinator

Jane Lewis Health & Social Care; Liverpool; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Commission scheme

Professional development

Retail discount

Wellbeing assistance

25 days holiday + birthday off

Health insurance options

Enhanced parental benefits

Job summary

Jane Lewis Health & Social Care in Liverpool is seeking an Account Co-ordinator to join our thriving managed services team. You will engage healthcare workers through regular communication and ensure their availability is kept up to date, while delivering excellent service to clients.

You will onboard candidates, maintain accurate records of workers, clients and service users, and apply business development techniques to expand our client network.

Qualifications

• Experience in a customer-focused, targeted sales environment.
• Recruitment experience desirable.
• Current UK driving licence preferable and a willingness to travel.
• Knowledge of the care sector desirable.
• Ambitious and driven with strong relationship-building.
• Excellent customer service skills.

Responsibilities

• Ensure healthcare workers are engaged through regular communication and their availability is kept up to date.
• Maintain accurate records of all workers, clients and service users in line with policies and procedures and current legislation.
• Onboarding of candidates; undertake inductions with all staff to ensure they are prepared for environments they are placed in.
• Apply strong business development techniques to engage across the client network.
• Ensure clients receive exceptional customer service and queries are dealt with promptly and professionally.
• Maintain clear lines of communication during office hours and cover out-of-hours service as needed.

Skills

Customer service

Sales experience

Willingness to travel

Care sector knowledge desirable

Education

Recruitment experience desirable

Job description

Account Co-ordinator

Salary: £26,000 plus commission scheme

We re looking for an enthusiastic Account Co-ordinator to join our thriving managed services team in Liverpool!

What we can offer you as an Account Co-ordinator:

• Competitive salary of £26,000
• Profit Share commission scheme
• Professional development opportunities
• Retail discount scheme and wellbeing assistance
• 25 days holiday (increasing with service) plus an extra day off for your birthday!
• Medical health insurance options
• Enhanced maternity and paternity benefits

Your responsibilities as an Account Co-ordinator:

• Ensure healthcare workers are engaged through regular communication and engagement activities and their availability is kept up to date.
• Maintain accurate records of all workers, clients and service users in line with policies and procedures and current legislation.
• Onboarding of Candidates; undertaking individual inductions with all staff to ensure they are fully prepared with the environments in which they are placed.
• Applying strong business development techniques to ensure we are engaging across the client network.
• Ensure clients receive exceptional customer service and queries are dealt with promptly and professionally.
• Maintain clear lines of communication during office hours and ensuring the out of hour s service is covered in line with business needs.

As an Account Co-ordinator, you must:

• Have previous experience of working within a customer focused, targeted sales environment
• Have previous recruitment experience desirable
• Have a current UK driving licence preferable and a willingness to travel
• Have knowledge of the care sector desirable
• Be ambitious, driven and determined to achieve targets and objectives
• Have excellent customer service skills with the ability to build and maintain effective working relationships both internally and externally.