Account Manager

Neets Plug; Greater London; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Flexi hours

Private health care

Job summary

SmartRecruiters, Inc. is seeking a role focused on owning and driving the development of customer accounts within IT managed services, including IaaS, cloud offerings, and security solutions.

The role combines account management with business development and requires engaging with C-level and technical decision makers. The successful candidate will manage workshops, roadmap development, and end-to-end contract lifecycles, while promoting new service offerings and maintaining proactive client

Qualifications

• Track record of upselling and cross-selling IT managed services (within the IaaS)
• Familiar with Microsoft Office365, Azure, Citrix
• Track record of developing client account roadmaps
• Experience working within defined sales targets

Responsibilities

• Own and drive the development of customer accounts. Proactively initiate workshops and lead discussions to determine long-term plans/budgets
• Manage the end-to-end contract lifecycle
• Lead the identification and develop prospects
• Develop and maintain a trusted advisor relationship with C-level and technical decision makers
• Use business acumen to raise awareness of new service offerings and strategically position its USPs
• Ensure effective, timely and accurate communication to relevant clients at all times

Skills

Account management

Upselling & cross-selling

IaaS knowledge

Azure

Office 365

Citrix

Tools

CRM systems

Job description

My client is an award winning, independent IT firm, offering secure and fully managed IT service. They design, deliver and manage solutions to meet clients’ strategic IT needs, across Cloud, Infrastructure, Connectivity and End-User services.

I am looking for candidates that can demonstrate an understanding of the value proposition for IaaS, Cloud, IT Security, Disaster Recovery solutions etc.

You will:

• Own and drive the development of customer accounts. Proactively initiate workshops and lead discussions to determine long-term plans/budgets
• Manage the end-to-end contract lifecycle
• Lead the identification and develop prospects
• Develop and maintain a trusted advisor relationship with C-level and technical decision makers
• Use business acumen to raise awareness of new service offerings and strategically position its USPs
• Ensure effective, timely and accurate communication to relevant clients at all times

The package is between £40,000 - £50,000 + (Flexi hours, private health care plus more benefits)

My client has 2 account managers already and they are going from strength to strength. 80% of the role is account management and 20% business development.

Qualifications

What is necessary to be successful in this role?

• Track record of upselling and cross-selling IT managed services (withing the IaaS),for example: service desk support, projects (typical projects would be: migration projects, infrastructure upgrades)
• Familiar with technologies like: Microsoft (Office365), Azure, Citrix.
• Track record of developing client account roadmaps
• Experience of working within defined sales targets