Account Manager – Growth & Cross-Sell in IT & Telecom

Confidential; Horsham; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Pension scheme

33 days holiday allowance including BH

Eye care vouchers

Company lunches

Refer A Friend Scheme

Paid Charity leave

Kudos Recognition Scheme

Discounted broadband & utilities

Job summary

Global 4 is seeking an enthusiastic Account Manager in Horsham, West Sussex. The role focuses on nurturing existing client relationships, renewing services, and cross-selling our full suite of IT, Mobiles, Utilities and Security solutions to drive growth and profitability.

You will run daily account calls, attend on-site health checks, coordinate with support teams, update CRM data, and develop opportunities through a proactive, high-energy approach within a rapidly expanding MSP backed by ISO

Qualifications

• Proven experience in telecommunication/IT solution sales.
• Experience in managing and retaining accounts, while increasing profitability through cross-selling additional services.
• Excellent communication skills.
• Self-motivated and hardworking individual.
• Enthusiastic, high-energy, and proactive.
• Proven experience of working with and exceeding targets.
• Confident with both telephone and face-to-face interaction with clients.
• Financially and target driven.

Responsibilities

• Grow and develop our existing customer base through daily account calls to book and attend on-site health checks with our customers.
• Cross-sell and introduce additional services and new platforms to our existing customers, through our multi-service discount proposal.
• Retaining our customers through building fantastic relationships.
• Act as a point of contact for account queries with help from our extensive support teams.
• Update customer and service information, on the in-house CRM System, to determine and track future opportunities.
• Opportunity tracking / pipeline development.
• Keeping customers up to date with regards to installations / projects.

Skills

Telecom sales

Account management

Cross-selling

Communication skills

Self-motivated

Target driven

Telephone & face-to-face

Proven performance

Job description

Global 4 is seeking an enthusiastic Account Manager in Horsham, West Sussex. The role focuses on nurturing existing client relationships, renewing services, and cross-selling our full suite of IT, Mobiles, Utilities and Security solutions to drive growth and profitability.

You will run daily account calls, attend on-site health checks, coordinate with support teams, update CRM data, and develop opportunities through a proactive, high-energy approach within a rapidly expanding MSP backed by ISO