Account Manager - Construction Tech

Novade Solutions; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A growing software start-up in the UK seeks an Account Manager to enhance client relationships and drive digital adoption. The ideal candidate will serve as the main contact for key clients, utilize analytics tools like Power BI for insights, and facilitate workshops. This position requires strong communication and problem-solving skills in a fast-paced environment. Join us to make a lasting impact in the Building and Construction Industry.

Qualifications

• Experience in managing client relationships in a tech environment.
• Proficiency in using analytics tools like Power BI.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Manage relationships with key clients in the UK.
• Facilitate digital adoption and change management.
• Build dashboards and present data insights.

Skills

Client relationship management

Change management

Data analysis

Technical troubleshooting

Power BI

Tools

Power BI

CRM tools

Job description

Job Description

Our mission :

Headquartered in Singapore and with offices all around the world (France, Morocco, India, Hong Kong, UK, ...), we are a fast-growing software start-up developing cloud and mobile applications for the Building and Construction Industry. Our mission is to help customers improve productivity, quality and safety. Our solutions are used daily by thousands of professionals. We are expanding our product portfolio as well as our presence across Asia and Europe.

We are looking for an Account Manager based in London or Paris as soon as possible.

Your role :

Here are the different tasks you will do on a daily basis :

• Serve as the main point of contact for key UK clients, managing relationships and supporting their digital adoption.
• Drive change management, including onboarding, workflow digitization, training, and ongoing user support.
• Use Power BI (and similar tools) to build dashboards, analyse client data, and present insights that support decision‑making.
• Provide technical assistance, troubleshoot issues, and coordinate with Product and Development teams to resolve them.

Facilitate client workshops, reviews, and training sessions to…