Account Manager - Connectivity Growth (Hybrid, Southampton)

Hamilton Barnes; Southampton; Hybride; GBP 36 000 - 44 000; Plein temps

Résumé du poste

Hamilton Barnes is seeking an Account Manager to manage a portfolio in the connectivity and telecoms space from Southampton. The role is hybrid, with 2–3 days in the office, focusing on renewals and growth within existing customers while also generating new business.

You’ll leverage relationships, cross-sell opportunities across business mobile, hosted VoIP, broadband and leased lines, and collaborate with technical teams to ensure a great customer experience.

Qualifications

• At least 2 years’ experience in IT networking or telecoms sales or account management.
• Track record of renewals and growing revenue from existing customers.
• Confidence generating new business from prospecting through to closing.
• Strong relationship-building, communication and negotiation skills.
• Proactive, organised and commercially minded approach.

Responsabilités

• Managing and growing a portfolio of existing customer accounts, building long-term relationships.
• Ensuring customers stay in contract and renew on time, keeping churn to a minimum.
• Spotting cross-sell and upsell opportunities across our portfolio: mobile, hosted VoIP, broadband, leased lines, SD-WAN, SASE and more.
• Generating new business through networking events, prospecting and outreach.
• Understanding customers' needs and recommending the right solutions for their business.
• Keeping accounts, opportunities and pipeline accurate in the CRM.
• Working closely with our technical and service teams to give customers a great experience.

Connaissances

Account management

Sales

Negotiation

Relationship-building

Prospecting

Communication

Outils

CRM software

Description du poste

Hamilton Barnes is seeking an Account Manager to manage a portfolio in the connectivity and telecoms space from Southampton. The role is hybrid, with 2–3 days in the office, focusing on renewals and growth within existing customers while also generating new business.

You’ll leverage relationships, cross-sell opportunities across business mobile, hosted VoIP, broadband and leased lines, and collaborate with technical teams to ensure a great customer experience.