Account Manager

Otis; West of England, Devon and Torbay; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Commission scheme

Company car or car allowance

Matched pension contributions up to 6.

25 days annual leave + bank holidays

Option to purchase up to 5 extra days

Employee benefits and retail discounts

Leadership development programmes

Sales, technical and management培训

Global career opportunities

Language learning programmes

Mentorship from industry leaders

Job summary

Otis, the world’s leading elevator and escalator company, seeks an ambitious Account Manager to drive growth across the South West region (Bristol, Devon & Cornwall). You’ll manage existing customers, win new maintenance contracts and grow revenue through repairs and digital service solutions.

Build strong relationships through regular meetings and service reviews, collaborate with operations, and develop a healthy sales pipeline. A proactive, results-driven, B2B sales background is essential.

Qualifications

• Experience in B2B sales, account management or business development.
• Proven ability to build and nurture customer relationships.
• Experience selling maintenance/service contracts or consultative products.
• Strong communication and negotiation skills.
• Proactive, self-motivated and target-driven.
• Ability to manage multiple opportunities and stakeholders.

Responsibilities

• Managing and developing a portfolio of existing customers across the South West.
• Identifying and winning new maintenance contract opportunities.
• Growing revenue through repairs, upgrades and digital service solutions.
• Building strong customer relationships through regular meetings and service reviews.
• Working closely with operational teams to deliver excellent customer outcomes.
• Supporting contract renewals and retention activities to maintain long-term partnerships.
• Creating and managing a healthy sales pipeline to achieve growth targets.
• Acting as a trusted advisor to customers, identifying opportunities to add value and improve service performance.

Skills

B2B sales

Account management

Business development

Communication skills

Negotiation skills

Stakeholder management

Job description

Account Manager - South West

Territory: Bristol, Devon & Cornwall

Are you a relationship-led sales professional who enjoys building long-term customer partnerships and identifying growth opportunities?

At Otis, the world's leading elevator and escalator company, we're looking for an ambitious Account Manager to drive growth across the South West region. You'll work with a diverse customer base, helping them improve the performance, reliability and lifespan of their lift portfolios through service agreements, repairs and digital solutions.

This is a fantastic opportunity to join a global business with an excellent reputation, strong earning potential and genuine career progression opportunities.

What you'll be doing

• Managing and developing a portfolio of existing customers across the South West.
• Identifying and winning new maintenance contract opportunities.
• Growing revenue through repairs, upgrades and digital service solutions.
• Building strong customer relationships through regular meetings and service reviews.
• Working closely with operational teams to deliver excellent customer outcomes.
• Supporting contract renewals and retention activities to maintain long-term partnerships.
• Creating and managing a healthy sales pipeline to achieve growth targets.
• Acting as a trusted advisor to customers, identifying opportunities to add value and improve service performance.

What we're looking for

We'd love to hear from you if you have:

• Experience in B2B sales, account management or business development.
• A track record of developing customer relationships and winning new business.
• Experience selling service contracts, technical solutions or consultative products.
• Strong communication and negotiation skills.
• A proactive, self-motivated and target-driven approach.
• The ability to manage multiple opportunities and stakeholders simultaneously.

Industry experience is welcome but not essential. We are particularly interested in candidates from technical services, facilities management, engineering, construction, building services or other consultative sales environments.

Why join Otis?

• Competitive basic salary
• Commission scheme
• Choice of company car or car allowance
• Matched pension contributions of up to 6.5%
• 25 days annual leave plus bank holidays
• Option to purchase up to 5 additional days holiday
• Industry-leading employee benefits and retail discounts
• Structured leadership development programmes
• Ongoing sales, technical and management training
• Global career opportunities within the world's leading elevator and escalator company
• Free language learning programmes
• The opportunity to learn from some of the industry's most experienced leaders

Build what's next with Otis

At Otis, we're committed to creating an inclusive workplace where people can thrive, develop and build rewarding careers. If you're looking for the next step in your sales career with a market-leading global organisation, we'd love to hear from you.