Account Manager

Otis; Gloucester; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Company car or car allowance

Matched pension contributions (up to 6

25 days annual leave + bank holidays

Employee benefits & retail discounts

Industry-leading sales, training & UK/

Job summary

Otis is seeking an Account Manager for the South West region (Bristol, Devon & Cornwall) to drive growth across existing customers and new opportunities. You will manage service agreements, repairs and digital solutions to improve lift performance for a diverse client base.

The role offers strong earning potential and clear career progression within a global leader. You will build long-term relationships, run regular service reviews, and collaborate with operations to deliver excellent outcomes.

Qualifications

• Experience in B2B sales or business development.
• Proven ability to develop customer relationships and win new business.
• Experience selling service contracts, technical solutions or consultative products.
• Strong communication and negotiation skills.
• Proactive, self-motivated and target-driven approach.

Responsibilities

• Manage and develop a portfolio of existing customers across the South West.
• Identify and win new maintenance contract opportunities.
• Grow revenue through repairs, upgrades and digital service solutions.
• Build strong customer relationships through regular meetings and service reviews.
• Work closely with operational teams to deliver excellent customer outcomes.
• Support contract renewals and retention activities to maintain long-term partnerships.
• Create and manage a healthy sales pipeline to achieve growth targets.
• Act as a trusted advisor to customers, identifying opportunities to add value and improve service performance.

Skills

B2B sales

Account management

Relationship building

Negotiation skills

Prospecting & pipeline

Tools

CRM software

MS Office

Job description

Account Manager - South West

Territory: Bristol, Devon & Cornwall

Are you a relationship-led sales professional who enjoys building long-term customer partnerships and identifying growth opportunities?

At Otis, the world's leading elevator and escalator company, we're looking for an ambitious Account Manager to drive growth across the South West region. You'll work with a diverse customer base, helping them improve the performance, reliability and lifespan of their lift portfolios through service agreements, repairs and digital solutions.

This is a fantastic opportunity to join a global business with an excellent reputation, strong earning potential and genuine career progression opportunities.

What you'll be doing

• Managing and developing a portfolio of existing customers across the South West.

• Identifying and winning new maintenance contract opportunities.

• Growing revenue through repairs, upgrades and digital service solutions.

• Building strong customer relationships through regular meetings and service reviews.

• Working closely with operational teams to deliver excellent customer outcomes.

• Supporting contract renewals and retention activities to maintain long-term partnerships.

• Creating and managing a healthy sales pipeline to achieve growth targets.

• Acting as a trusted advisor to customers, identifying opportunities to add value and improve service performance.

What we're looking for

We'd love to hear from you if you have:

• Experience in B2B sales, account management or business development.

• A track record of developing customer relationships and winning new business.

• Experience selling service contracts, technical solutions or consultative products.

• Strong communication and negotiation skills.

• A proactive, self-motivated and target-driven approach.

• The ability to manage multiple opportunities and stakeholders simultaneously.

Industry experience is welcome but not essential. We are particularly interested in candidates from technical services, facilities management, engineering, construction, building services or other consultative sales environments.

Why join Otis?

Competitive basic salary

Commission scheme

Choice of company car or car allowance

Matched pension contributions of up to 6.5%
25 days annual leave plus bank holidays

Option to purchase up to 5 additional days holiday

Industry-leading employee benefits and retail discounts

Structured leadership development programmes

Ongoing sales, technical and management training

Global career opportunities within the world's leading elevator and escalator company

Free language learning programmes

The opportunity to learn from some of the industry's most experienced leaders

Build what's next with Otis

At Otis, we're committed to creating an inclusive workplace where people can thrive, develop and build rewarding careers. If you're looking for the next step in your sales career with a market-leading global organisation, we'd love to hear from you.