Account Manager

OTIS LIMITED; West of England; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive basic salary

Commission scheme

Company car or car allowance

Matched pension contributions

Job summary

OTIS LIMITED is seeking an Account Manager for the South West territory (Bristol, Devon & Cornwall) to nurture existing customers and win new maintenance contracts. You will drive revenue through repairs, upgrades, and digital service solutions while building long-term partnerships.

The role emphasizes relationship-led sales, stakeholder management and a proactive, target-driven approach within a global elevator and escalator leader.

Qualifications

• Experience in B2B sales or business development.
• Proven ability to develop customer relationships and close opportunities.
• Experience selling service contracts, technical solutions, or consultative products.

Responsibilities

• Manage and develop a portfolio of existing customers in the South West.
• Identify and win new maintenance contract opportunities.
• Grow revenue through repairs, upgrades and digital service solutions.
• Build and maintain strong customer relationships and trusted advisor status.

Skills

B2B sales

relationship building

negotiation

communication

proactive

sales pipeline

Job description

Account Manager - South West Territory: Bristol, Devon & Cornwall

Are you a relationship-led sales professional who enjoys building long-term customer partnerships and identifying growth opportunities? At Otis, the world's leading elevator and escalator company, we're looking for an ambitious Account Manager to drive growth across the South West region. You'll work with a diverse customer base, helping them improve the performance, reliability and lifespan of their lift portfolios through service agreements, repairs and digital solutions. This is a fantastic opportunity to join a global business with an excellent reputation, strong earning potential and genuine career progression opportunities.

What you’ll be doing

• Managing and developing a portfolio of existing customers across the South West.
• Identifying and winning new maintenance contract opportunities.
• Growing revenue through repairs, upgrades and digital service solutions.
• Building strong customer relationships.

Account Manager responsibilities

• Working closely with operational teams to deliver excellent customer outcomes.
• Supporting contract renewals and retention activities to maintain long-term partnerships.
• Creating and managing a healthy sales pipeline to achieve growth targets.
• Acting as a trusted advisor to customers, identifying opportunities to add value and improve service performance.

What we’re looking for

• Experience in B2B sales, account management or business development.
• A track record of developing customer relationships and winning new business.
• Experience selling service contracts, technical solutions or consultative products.
• Strong communication and negotiation skills.
• A proactive, self‑motivated and target‑driven approach.
• The ability to manage multiple opportunities and stakeholders simultaneously.

Industry experience is welcome but not essential.

We are particularly interested in candidates from technical services, facilities management, engineering, construction, building services or other consultative sales environments.

Why join Otis?

• Competitive basic salary
• Commission scheme
• Choice of company car or car allowance
• Matched pension contributions of up to 6.5%
• 25 days annual leave plus bank holidays
• Option to purchase up to 5 additional days holiday
• Industry-leading employee benefits and retail discounts
• Structured leadership development programmes
• Ongoing sales, technical and management training
• Global career opportunities within the world's leading elevator and escalator company
• Free language learning programmes
• The opportunity to learn from some of the industry's most experienced leaders

At Otis, we’re committed to creating an inclusive workplace where people can thrive, develop and build rewarding careers. If you’re looking for the next step in your sales career with a market-leading global organisation, we’d love to hear from you.