Account Manager

Otis Worldwide Corporation; West of England; On-site; GBP 34,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Commission scheme

Company car or car allowance

Matched pension up to 6.5%

25 days annual leave + bank holidays

Additional 5 days holiday option

Employee benefits and retail discounts

Leadership development programmes

Sales, technical and management培训

Job summary

Otis Worldwide Corporation in the UK is seeking an Account Manager to drive growth across the South West region. You will manage a portfolio of existing customers, win new maintenance contracts, and expand revenue through repairs, upgrades and digital service solutions, while building lasting relationships and delivering service excellence.

You'll work closely with operations to ensure strong customer outcomes, support renewals, and maintain a healthy sales pipeline.

Qualifications

• Experience in B2B sales and account management.
• Proven track record of developing customer relationships and winning new business.
• Experience selling service contracts or consultative products.
• Strong communication and negotiation skills.
• Proactive, self-motivated and target-driven.
• Ability to manage multiple opportunities and stakeholders.
• Industry experience is welcome but not essential.

Responsibilities

• Manage and develop a portfolio of existing customers across the South West.
• Identify and win new maintenance contract opportunities.
• Grow revenue through repairs, upgrades and digital service solutions.
• Build strong customer relationships through regular meetings and reviews.
• Work closely with operational teams to deliver excellent outcomes.
• Support contract renewals and retention activities.
• Create and manage a healthy sales pipeline.
• Act as a trusted advisor to identify value and improve service performance.

Skills

B2B sales

Account management

Business development

Communication

Negotiation

Proactive

Stakeholder management

Job description

Are you a relationship-led sales professional who enjoys building long-term customer partnerships and identifying growth opportunities? At Otis, the world's leading elevator and escalator company, we're looking for an ambitious Account Manager to drive growth across the South West region. You'll work with a diverse customer base, helping them improve the performance, reliability and lifespan of their lift portfolios through service agreements, repairs and digital solutions. This is a fantastic opportunity to join a global business with an excellent reputation, strong earning potential and genuine career progression opportunities.

What you'll be doing

• Managing and developing a portfolio of existing customers across the South West.
• Identifying and winning new maintenance contract opportunities.
• Growing revenue through repairs, upgrades and digital service solutions.
• Building strong customer relationships through regular meetings and service reviews.
• Working closely with operational teams to deliver excellent customer outcomes.
• Supporting contract renewals and retention activities to maintain long-term partnerships.
• Creating and managing a healthy sales pipeline to achieve growth targets.
• Acting as a trusted advisor to customers, identifying opportunities to add value and improve service performance.

What we're looking for

• Experience in B2B sales, account management or business development.
• A track record of developing customer relationships and winning new business.
• Experience selling service contracts, technical solutions or consultative products.
• Strong communication and negotiation skills.
• A proactive, self-motivated and target-driven approach.
• The ability to manage multiple opportunities and stakeholders simultaneously.
• Industry experience is welcome but not essential.
• We are particularly interested in candidates from technical services, facilities management, engineering, construction, building services or other consultative sales environments.

Why join Otis?

• Competitive basic salary
• Commission scheme
• Choice of company car or car allowance
• Matched pension contributions of up to 6.5%
• 25 days annual leave plus bank holidays
• Option to purchase up to 5 additional days holiday
• Industry-leading employee benefits and retail discounts
• Structured leadership development programmes
• Ongoing sales, technical and management training
• Global career opportunities within the world's leading elevator and escalator company
• Free language learning programmes
• The opportunity to learn from some of the industry's most experienced leaders
• Build what's next with Otis

At Otis, we’re committed to creating an inclusive workplace where people can thrive, develop and build rewarding careers.

If you’re looking for the next step in your sales career with a market-leading global organisation, we'd love to hear from you.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

When you join Otis, you become part of an innovative global industry leader with a resilient business model.

You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.

If you would like to learn more about environmental, social and governance (ESG) at Otis.

Become a part of the Otis team and help us Buildwhatsnext!

Otis is An Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.

To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.