Account Manager

NCR Voyix; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading global provider of digital commerce solutions is seeking an Account Manager in London. The ideal candidate will have over 5 years of experience in B2B sales, particularly in the restaurant sector. This role involves managing client relationships, developing strategic plans, and ensuring customer satisfaction. The position offers a hybrid work model and requires excellent communication and negotiation skills.

Qualifications

• 5+ years in B2B sales of software/services in the restaurant sector.
• Proven ability to meet/exceed sales targets.
• Excellent communication skills in English.

Responsibilities

• Manage and grow a portfolio of restaurant clients in EMEA.
• Develop strategic account plans to achieve sales targets.
• Act as a trusted advisor to clients.

Skills

Negotiation

Interpersonal Skills

Communication

Strategic Thinking

Education

Bachelor’s degree in Business

Bachelor’s degree in Marketing

Job description

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About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Title: Account Manager

Location: London / Hybrid

Grade: 11

We are seeking an Account Manager with a proven track record of 5+ years in selling software and services to the restaurant sector in EMEA. As a key member of our sales team, you will be responsible for cultivating and expanding relationships with existing clients, as well as identifying and securing new business opportunities within the restaurant industry.

Responsibilities:

Manage and grow a portfolio of restaurant clients in EMEA, ensuring customer satisfaction and retention. Develop and implement strategic account plans to achieve sales targets and revenue goals. Leverage your expertise in restaurant software and services to understand client needs and provide tailored solutions. Collaborate with internal teams, including product development and customer support, to ensure seamless delivery of services and solutions. Stay abreast of industry trends, competitor activities, and market dynamics to inform business strategies. Act as a trusted advisor to clients, offering insights and recommendations to optimize their use of our software and services.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• Over 5 years of successful experience in B2B sales of software and services, preferably within the restaurant sector in EMEA.
• Proven ability to meet and exceed sales targets and objectives.
• Strong negotiation and interpersonal skills.
• Willingness to travel within EMEA.
• Excellent communication skills in English; knowledge of additional EMEA languages is a plus.
• Self-motivated, organized, and able to work independently.
  
  

If you meet these qualifications and are ready to take on a challenging and rewarding role, we invite you to apply and contribute to NCR Voyix success in the dynamic restaurant technology market.

The ideal candidate for this Account Manager position would possess:

• Experience: More than 5 years of successful track record in B2B sales of software and services, specifically within the restaurant sector in EMEA.
• Education: A bachelor’s degree in Business, Marketing, or a related field.
• Sales Skills: Proven ability to meet and exceed sales targets and objectives, coupled with strong negotiation and interpersonal skills.
• Industry Knowledge: In-depth knowledge of the restaurant industry, including understanding of software and service needs within this sector.
• Communication: Excellent communication skills in English, both written and verbal. Knowledge of additional EMEA languages is advantageous.
• Strategic Thinking: Ability to develop and implement strategic account plans to achieve sales goals and foster long-term client relationships.
• Collaboration: Experience collaborating with internal teams, such as product development and customer support, to ensure client satisfaction.
• Adaptability: Willingness to travel within EMEA to engage with clients and understand local market dynamics.
• Autonomy: Self-motivated, organized, and capable of working independently.
• Advisory Role: Ability to act as a trusted advisor to clients, offering insights and recommendations to optimize their use of software and services.
  
  

This candidate should be driven, adaptable, and possess a keen understanding of the nuances of the EMEA restaurant market, contributing to the company’s success in this dynamic industry.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development

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