Account Manager

Arc Recruitment; Halifax; On-site; GBP 60,000 - 80,000; Full time

Job summary

A customer-focused business in Halifax is seeking a driven Customer Account Manager. The successful candidate will manage key accounts and build strong client relationships to contribute to business growth. Responsibilities include handling customer inquiries, processing sales orders, and conducting site visits. This role offers a competitive salary, a company vehicle, and opportunities for career development within a supportive team environment.

Benefits

Competitive salary depending on experience

Company vehicle or mileage allowance

Early Friday finish

Supportive team environment

Opportunities for career development

Qualifications

• Experience in a similar role (account management, internal sales, customer service).
• Ability to manage remote and face-to-face client relationships.
• Detail-oriented with solid organisational skills.

Responsibilities

• Handle inbound calls and emails from existing and potential customers.
• Accurately process sales orders and provide timely quotations.
• Build and nurture strong relationships with clients.

Skills

Interpersonal skills

Communication skills

CRM proficiency

Microsoft Office proficiency

Organisational skills

Job description

Overview

We are recruiting on behalf of a thriving, customer-focused business for the role of Customer Account Manager. This is an excellent opportunity for a driven individual to manage key accounts, develop strong client relationships, and contribute to new business growth within a defined geographical area.

You'll act as a vital link between customers and the internal team, ensuring a smooth and professional service experience.

Responsibilities

• Handle inbound calls and emails from existing and potential customers
• Accurately process sales orders and provide timely quotations
• Build and nurture strong relationships with clients in your territory
• Conduct site visits to enhance customer engagement and identify upselling opportunities
• Provide product knowledge and technical advice when needed
• Maintain accurate CRM records of customer interactions and activity
• Collaborate with the warehouse and delivery teams to ensure efficient order fulfillment

Ideal Candidate Will Have

• Experience in a similar role (account management, internal sales, customer service, etc.)
• Strong interpersonal and communication skills
• Confident in managing both remote and face-to-face client relationships
• Detail-oriented with solid organisational skills
• CRM and Microsoft Office proficiency
• Full UK driving licence (essential for client visits)

What\'s On Offer

• Competitive salary depending on experience
• Company vehicle or mileage allowance
• Early Friday finish
• Supportive, close-knit team environment
• Opportunities for career development within a growing business