Account Manager

Churchill Group; Greater London; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Employee ownership

33 days holiday

Sick pay

Maternity/paternity leave

GP access

Exclusive perks

Training and development

Wellbeing and inclusion

Recognition and rewards

Job summary

Churchill Group in London is seeking an experienced Cleaning Account Manager to oversee multiple high-end commercial cleaning contracts around the City and West-End. You will lead a large team of Cleaning Operatives and Supervisors to deliver exceptional service standards, aligning with client expectations and contractual requirements.

The role focuses on people leadership, client relationships, and continuous improvement.

Qualifications

• Proven leadership and motivational skills.
• Experience in budgeting and performance analysis.
• Solid understanding of Health & Safety in cleaning industry.

Responsibilities

• Build and maintain strong client relationships across contracts.
• Oversee and uphold service delivery quality across sites.
• Recruit, manage, and coach cleaning teams to drive high performance.
• Conduct reports, audits and reviews to support Account Director and meet contractual requirements.
• Lead contract and specification review meetings with clients for alignment.
• Ensure compliance with Health & Safety procedures and legislation.
• Identify opportunities for cost efficiencies and account growth.

Education

Management Qualification

Job description

We’re looking for an experienced

Cleaning Account Manager

to join our growing

Principle Cleaning Division

, overseeing

multiple high-end commercial corporate cleaning contracts

around the

City and West-End

With several

exciting new business wins

in the area, there’s never been a better time to become part of our expanding team.

In this

dynamic and fast-paced role,

you’ll

lead and inspire a large team of Cleaning Operatives and Supervisors

to deliver exceptional service standards across the contracts. Your leadership, people management, and client relationship skills will be vital in ensuring continued success and client satisfaction.

As a

CleaningAccount Manager,

you will:

• Build and maintain strong client relationships, ensuring consistently high satisfaction levels.
• Oversee and uphold the quality of service delivery across all sites.
• Recruit, manage, and coach cleaning teams, fostering a motivated and high-performing workforce.
• Conduct regular reports, audits, and project reviews to support the Account Director and meet contractual requirements.
• Lead contract and specification review meetings with clients to ensure ongoing alignment.
• Ensure full compliance with Health & Safety procedures and legislation.
• Identify opportunities for continuous improvement, cost efficiencies, and account growth.

As a

CleaningAccount Manager,

you will have:

• Proven leadership and motivational skills, with the ability to plan ahead, manage pressure, and influence at all levels.
• Experience in financial forecasting, budgeting, and performance analysis.
• A solid understanding of Health & Safety systems within the cleaning industry.

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

What’s in it for you?

We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:

• Employee Ownership – You are part of our success!
• 33 days holiday (including bank holidays)
• Company sick pay
• Maternity and paternity leave support
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Exclusive perks and discounts – More than 250 deals available
• Ongoing training and development – From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards – Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help..

Please note: Security clearance (DBS) and Vetting is required for this role.

Qualifications:

Key Qualifications

• Management Qualification

Keywords:

Cleaning Account ManagerCleaning Area ManagerArea ManagerContracts Manager