Account Manager

Apache Associates; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid working

Career development

Competitive salary

Commission structure

Job summary

A leading consultancy is seeking an experienced Account Manager to join their London team. This hybrid role involves managing client relationships and ensuring high levels of satisfaction while delivering innovative solutions. Key responsibilities include identifying upselling opportunities, collaborating with teams for timely project delivery, and preparing reports on account performance. Candidates should have proven experience in account management, strong relationship-building skills, and the ability to manage multiple stakeholders effectively. Competitive salary and professional development opportunities are provided.

Qualifications

• Proven experience in account management within managed service environments.
• Strong skills in managing and building relationships.
• Proactive, highly organized, and results-driven attitude.

Responsibilities

• Point of contact for clients, building strong relationships.
• Identify opportunities for upselling and cross-selling.
• Collaborate with teams to ensure timely project delivery.
• Prepare and present client satisfaction reports.

Skills

Account management experience

Relationship management skills

Proactive and organized

Commercial awareness

Experience with enterprise clients

Ability to manage stakeholders

Job description

Our client needs an experienced and motivated Account Manager to join their London based team. This is a hybrid role, offering the balance between office-based collaboration and flexible remote working. You would be working within an organisation that deliver innovative IP-based solutions. As the Account Manager, you will play a key role in managing client relationships, driving high levels of customer satisfaction, ensuring successful project delivery and contribute to identifying process improvement and opportunities for business growth.

Responsibilities

• Be the point of contact for clients within the managed services division, building strong, long-term relationships
• Identify opportunities for upselling and cross-selling for business growth
• Collaborate with internal teams to ensure projects are delivered on time and to specification
• Build strong relationships with key internal and external stakeholders
• Prepare and present reports regularly, which will cover client satisfaction, account performance, key opportunities

Skills

• Proven experience in account management within comparable managed service environments, modern workspace or enterprise networks
• Strong relationship management and communication skills
• Proactive in approach, highly organised and results driven
• Commercial awareness and an interest in identifying growth opportunities
• Experienced at working with enterprise clients, with a thorough understanding of complex requirements
• Ability to coordinate multiple stakeholders and manage competing priorities

If you are looking for your next challenge as an Account Manager and work for an organisation that offer hybrid working, career development, competitive salary and commission structure, please apply today!

Due to number of applications, we can only respond to candidates with matching skills and experience.

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