Account Manager

COMORO; Epsom; Híbrido; GBP 40.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Commission (uncapped)

Benefits

Descripción de la vacante

COMORO is seeking an Account Manager to drive revenue across a selective portfolio. You will own CRM-based forecasting, manage retention, and develop opportunities within existing accounts in a hybrid Surrey role.

The ideal candidate will have strong account management, data analysis, and the ability to collaborate with cross-functional teams to deliver customer value, with a track record of meeting sales targets and working in regulated or telecom/tech-enabled environments.

Formación

• Experience in account management and strategy to grow revenue.
• CRM experience essential; Salesforce/SFDC desirable.
• Proven ability to meet or exceed sales targets.

Responsabilidades

• CRM management - Forecasting and Delivery of daily, monthly and annual retention, pipeline and revenue targets.
• First class account management service to maintain CSAT and NPS targets.
• Nurture customers within the account base to ensure a robust pipeline of opportunities.
• Maximize customer spend through account development planning, relationship building and data analysis.
• Deliver bidding and proposal responses with executive summaries and win themes.
• Identify referrals and decision makers within client organizations.
• Set up meetings between client decision makers and company leaders.
• Work cross-functionally with other departments to improve customer experience.
• Stay informed on industry news to aid sales strategy and sector knowledge.
• Collaborate with Marketing to identify opportunities within accounts.

Conocimientos

Account management

CRM experience

Data analysis

Sales targets

Cross-functional collaboration

Herramientas

Salesforce (SFDC)

Descripción del empleo

Account Manager

Basic Salary £40k to £50k + Commission (uncapped) & Benefits

Location – Hybrid/Surrey

Our client is an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors.

Key responsibilities

• CRM management - Forecasting and Delivery of daily, monthly and annual retention, pipeline and revenue targets.
• First class account management service for our customers to maintain excellent CSAT and NPS targets
• Nurture customers within the account base to ensure a continued robust pipeline of opportunities.
• Be able to maximize each customers potential spend through Account Development planning, relationship building and data analysis.
• Delivering excellent bid and proposal responses with Executive summary and win themes
• Identify potential referrals, and the decision makers within the client organization.
• Set up meetings between client decision makers and company’s practice leaders/principals.
• Work cross functionally with other departments to improve and enhance the customer experience for all customers.
• Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge of sector.
• Collaborate with Marketing team to identify potential opportunities within your account base.

Knowledge and experience

• Role would suit candidates with previous experience in a regulatory environment or with a telecoms or technology-enabled business service.
• Great Account Management and Account Development skills
• Highly organised with excellent attention to detail and the ability to execute a strategy to deliver daily revenue.
• Proven track record of consistently achieving and exceeding sales targets
• Skilled in the ability to retain customers and prevent cancellations.
• CRM experience essential, (SFDC desirable)
• Demonstrable commercial acumen and use of Sales Methodologies